Operations Specialist

A company is looking for an Operations Specialist to ensure smooth operations by processing various documents remotely.

Key Responsibilities

Process inbound and outbound documentation including policy changes and appointments

Manage daily lockbox payments and declined payments

Handle reversals for credit cards, payment transfers, and bank returns

Required Qualifications

Detail-oriented and quality-focused

Ability to thrive in a dynamic environment and adapt quickly to change

Experience working independently and taking initiative

Familiarity with mortgage industry processes is a plus

Experience in a fast-paced startup environment is a bonus