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General Manager

General Manager

glo, denverDenver, CO, US
5 days ago
Job type
  • Full-time
Job description

glo is seeking a motivated, kind, & hard working General Manager

Position Summary :

Run day to day operations, uphold service standards, and be a leader for our service team.

Our ideal candidate is someone who :

  • Has an eye for detail, as well as a big picture mindset
  • Has an ownership mentality and interest in growing within the company
  • Works quickly & efficiently
  • Is willing to help in any way possible : bussing, hosting, running food-whatever contributes to the best overall guest & employee experience on any given day.
  • Is solution-oriented and able to problem solve
  • Works well under pressure
  • Communicates clearly, and constantly
  • Cares about the development of our staff as a whole and on an individual level.
  • Takes initiative
  • Is kind, but firm and confident when giving direction
  • Leads by example
  • Is warm and patient with guests

Position Responsibilities :

  • Assist owners in employee development
  • Prioritize the well being of staff and ensure an open line of communication between employees & management is maintained
  • Working knowledge of POS system and ability to train others on using it correctly
  • Maintain service standards and systems
  • Write schedules
  • Assist with bar orders as needed
  • Ensure all training materials are up to date and accessible by staff
  • Ensure guest satisfaction by communicating with every table, establishing relationships and creating regulars
  • Communicate any concerns about staff or poor performance with owners
  • Ensure employees are on time, in uniform, and ready to work
  • Keep track of cash, count daily & log.
  • Enter sales & complete log book daily
  • Maintain the cleanliness of the restaurant inside and out, delegate cleaning responsibilities as needed
  • Ensure all open / closing / cleaning check lists are in place and utilized

    • All other responsibilities as dictated by the business or assigned by Management

    Requirements :

  • 2-3 years management experience
  • Ability to work 40-45 hours a week
  • Ability to read, write and speak English, and do simple math
  • Open schedule is preferred, evenings & weekends a must.
  • Some culinary & beverage knowledge, or a willingness to learn

    • Current TIPS and Servsafe certification (if not current, glo will cover the cost of both)

    Glo can offer you :

  • 401k contribution matching
  • Sundays off
  • Contributions towards health / dental / vision insurance
  • Paid Vacation
  • Flexible scheduling : work / life balance is essential for all employees
  • Growth opportunities

    • GLO'S MISSION STATEMENT

    We exist to break the mold from the conventional restaurant experience. glo's culture goes beyond our walls, our employees are paramount to our success and we value / recognize that. We take care of our community through top level hospitality, unmatched generosity, approachable experimentation, and most importantly - damn good food & drinks.

    HOSPITALITY / GENEROSITY

    Hospitality and generosity are at the core of how we operate. This includes both staff and guests. If we extend these values to each other, we believe it will translate to the guests. To us, hospitality means treating strangers and friends alike. It means welcoming one another into our home (restaurant), and going the extra mile to make the experience special. Generosity applies to all aspects of operating our restaurant. We will demonstrate this through our food and drink : Never letting anyone walk out the door hungry or unsatisfied, making the cocktail 3 times if it means getting it just right, accommodating the most complicated of allergies if it means someone feels safe at our table. It can also be demonstrated in the ways we conduct ourselves : taking the time to fill a guest s water glass once more before they leave, holding the door open for someone even when you re in the weeds, listening to someone s story with enthusiasm and eye contact, or rolling that extra silverware for the co-worker who is having a bad day.

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    General Manager • Denver, CO, US