Business Process Analyst II ELMR

ABOUT THE POSITION

Riverside University Health Systems Behavioral Health Department seeks a Business Process Analyst II for the ELMR Division in Riverside.

This role is critical to maintaining and enhancing the departments Electronic Health Record (ELMR) capabilities and directly supports the creation and modification of clinical and administrative forms ensuring the system remains responsive to evolving program needs and regulatory requirements. The position is also responsible for developing essential reporting toolsCrystal reports queries dashboards and widgetsused by Program Executive and County leadership to drive data-informed decision-making and meet State and Federal compliance mandates. Equally important this position supports over 2100 Electronic Health Record users by resolving approximately 8000 technical support tickets annually. These tickets cover a wide range of integrated systems.

Desired Qualifications :

• Masters Degree in related field
• Healthcare Information Systems experience
• Proficiency in databases such as SQL and MySQL coding
• Technical Knowledge of Web Services such as AWS and Google Cloud Platforms
• Health Information Exchanges such as EDI and FHIR
• Government / Public sector Behavioral Health experience

Schedule :

9 / 80 Friday - Day Shift (Remote work may be an option depending on training requirements / completion and will be at the departments discretion).

Meet the Team!

Behavioral Health Department Website

EXAMPLES OF ESSENTIAL DUTIES

Conduct system analysis and design of business process involving evaluation of current and proposed information; determine available and emerging technology hardware and software; provide cost and benefits analysis.

Develop and document user requirements for new and existing systems processes and applications; prepare and maintain project documents requirements reports feasibility studies and quality assurance for controls standards.

Select and recommend software based on systems analysis evaluation of products and vendors; create requests for proposals (RFPs) or requirement specifications.

Serve as business process resource on all matters involving the support maintenance enhancement and upgrade of the Countys integrated enterprise systems; provides functional support analysis and design specifications as needed to programming staff.

Coordinate and participate in the design and evaluation of business processes required for the implementation of enterprise systems and upgrades; analyzes new components to determine if previously modified processes can be eliminated and / or if new release will also require modification; conduct system testing to ensure that the new release provides the expected results throughout the business cycle.

Evaluate requirements and develops design specifications for new or modified business processes; evaluate existing county business process models to identify potential areas for automation and streamlining; designs and implements resulting automated processes.

Analyze labor relations proposals during the Countys negotiation process and state and federal legislation to evaluate the ability to implement needed system changes; design alternative comparable counter-proposals needed for system compatibility.

Coordinate with business process managers and departmental staff to adopt system changes needed for new / modified public programs and services; test all changes prior to final implementation to ensure appropriate results.

Coordinate with user departments on new / changed local ordinances and labor agreements legislation reporting and regulations.

Design implement and maintain system set-up tables and parameters to ensure compliance with state and federal requirements; interpret and analyze new or updated regulations to identify needed system changes.

Identify and resolve production problem areas and corrects system set-up when production errors are identified; work directly with vendors for resolution of underlying system program problems; search corporate Web sites for posted resolutions and fixes to resolve identified problems.

Work directly with vendors to resolve underlying system program problems; searches corporate Web sites for posted resolutions and fixes in resolving identified problems.

Coordinate and implement system security; coordinate network security and installation requirements.

Maintain context-sensitive on-line help reference to reflect the most current structure within the system.

MINIMUM QUALIFICATIONS

Education : Graduation from an accredited college or university with a bachelors degree in public / business administration human resources finance computer science information systems or a related field to the assignment. (Additional qualifying experience in a functional support area may substitute for education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)

Experience : Two years of professional level experience with business systems information technology program applications business processes and procedures and financial reporting and data or other accounting experience.

Valid California drivers license and auto insurance are required for driving during work hours.

SUPPLEMENTAL INFORMATION

BASED ON THE NUMBER OF APPLICATIONS RECEIVED THIS POSTING MAY CLOSE WITHOUT NOTICE.

For specific questions regarding this position contact Jesus Colin at

APPLICATION INFORMATION

Veterans Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C-3 is available here : Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and / or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at : of Education

If using education to qualify or when requested by the recruiter upload a copy of any license(s) official / unofficial transcript(s) degrees and / or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES) or Association of International Credential Evaluators Inc. ( AICE).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency / department head.

General Information

Current County of Riverside and / or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience / education is reflected on your application / resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .

If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.

Required Experience :

IC

Key Skills

Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint

Employment Type : Unclear

Experience : years

Vacancy : 1

Yearly Salary Salary : 89956 - 121727