Project Manager- Mid Level

Job Description

NC DHHS Division of Health Benefits Provider Operations monitors the enrollment and credentialing of NC Medicaid Providers.  In this position you will be responsible for Project management within the Unit.

Job Description :

The Provider Operations Project Manager will assume project management duties in Provider Operations, overseeing the daily activities of new initiatives and monitoring of ongoing projects specific to Project Management, Communications, Training, and Healthy Opportunities (PM / Comm / Training / HO).     The Provider Operations Project Manager will :

• Assisting to identify, evaluate, and resolve complex issues and collaborate closely with leadership and others to develop, implement, and expand new program initiatives.
• Oversee new initiatives as assigned, to include participation in planning and development meetings, educational meetings with vendor and state staff throughout implementation, monitoring of work to ensure schedules are maintained and deadlines met, and to minimize uncertainty, maintain effective communication by keeping the customers educated and informed.
• Oversee the development and accuracy of provider communications to stakeholders and vendors as well as effective communicate cross functionally with Provider Operations Teams and all other sections within DHB and the Fiscal Agent
• Assess, analyze, and establish processes and procedures to ensure the accuracy of provider participation and that the Division does not enroll or retain fraudulent entities or non-participating providers.
• Manage the oversight, monitoring, and direct operational performance of vendors, designing applicable protocols / tools / forms to ensure contractual compliance as assigned.

Skills :

Requirements

Skill

Required / Desired

Amount

of Experience

Knowledge of NC Medicaid programs and familiarity with Provider Operations

Required

Years

Excellent analytical, critical thinking and problem-solving skills

Required

Years

Communication and interpersonal skills

Required

Years

Attention to details to ensure accuracy in assigned work

Required

Years

Ability to negotiate and resolve conflicts

Required

Years

Building commitment within the team

Required

Years

Requirements

Skill Required / Desired Amount of Experience Proven work experience with enterprise data governance Required 3 Years Proven work experience with the OneTrust platform (Data Mapping, Data Discovery, Data Catalog, Assessments) Required 2 Years Proven work experience creating documentation for internal and external audiences, technical and business audiences Required 3 Years Proven work experience supporting the creation and presentation of knowledge and training Required 3 Years