Junior Systems Administrator

December 2025

Position Openings – Junior Systems Administrator

The Company : Electric Power Group (EPG), headquartered in Pasadena, California, is the industry leader in Synchrophasor technology for real-time grid monitoring and analytics software. Our software solutions help electric utilities and grid operators prevent blackouts and keep power systems stable and reliable. With customers across the U.S., Europe, the Middle East, India, Latin America, and Australia, our solutions are trusted by some of the world’s most critical grid operators.

About the role

We’re looking for an enthusiastic and hands-on Junior Systems Administrator to serve as a vital link between our users and our infrastructure. You'll be the primary point of contact for day-to-day user support, covering everything from setting up new laptops to resolving application issues, and then escalating into deeper troubleshooting, server administration, and infrastructure projects. You’ll support our entire Windows / Office 365 environment, build and maintain servers, manage backups, ensure all endpoints are secure and running smoothly.

What you’ll do

End-User Support & Help Desk Operations

• Provide Tier 1 / 2 help desk support for local and remote users via ticketing system, phone, and chat.
• Set up, configure, and deploy new hire workstations (laptops / desktops) including hardware, necessary peripherals, and initial application installations.
• Perform application troubleshooting and installation for a wide range of standard business software.
• Troubleshoot root causes for complex issues across Windows, Office 365, networking basics, and hardware.
• Document fixes, create knowledge base articles, and improve support processes.

Microsoft 365 & Identity

Servers & Virtualization

Imaging & Endpoint Management

Backup & Recovery

Security & Compliance

What you’ll bring

Required

Nice to have

Success looks like

Minimum Requirements :

Compensation and Benefits : $75k to $85k DOE. EPG is an Equal Opportunity Employer. EPG offers competitive compensation and provides the following benefits to full-time employees : Health Insurance Plans, 401(k) including Profit Sharing Match contribution, Life Insurance, Paid Time Off, Visa Sponsorship, Performance Bonus, and Long-term Incentive.

For more information, visit : www.electricpowergroup.com