Senior Associate, Product Manager - Expense Management (Business Cards & Payments)

Senior Associate, Product Manager - Expense Management (Business Cards & Payments)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.

The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners. We offer financial products and services for small business owners through corporate clients, with the goal to pave the path for them to do more business. We've built an organization that is focused on listening to and learning from the millions of customers we serve to make sure our products, services, and experiences work as hard as they do.

As Senior Associate, Product Manager on the Expense Management team, you'll translate customer pain points and competitor market learnings into prioritized technical requirements, driving key improvements to enhance the expense management experience. Additionally, you will own our internal servicing strategy for the platform, acting as the key link between our agents and the engineering team to ensure maximum operational efficiency.

In this role, you'll learn the essentials of being a product manager, and we'll invest in you to grow in four key areas :

Human Centered

You'll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

Business Focused

Demonstrating a growth mindset, you'll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

You'll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

Technology Driven

You'll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology

You'll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

You'll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

Transformational Leadership

By actively participating in horizontal forums, you'll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

You'll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team's results and becoming a product matter expert

We want you if you are :

Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you

Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work

Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs

Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help

Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications :

Bachelor's degree or military experience

At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications :

Bachelor's degree in computer science or engineering

1+ years translating business strategy or analysis into consumer facing digital products

1+ years of experience working on core product platforms powering digital experiences

1+ years working with cross functional teams as a product owner in an agile development process

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA : $109,000 - $124,400 for Sr. Associate, Product Management

New York, NY : $118,900 - $135,700 for Sr. Associate, Product Management

Richmond, VA : $99,100 - $113,100 for Sr. Associate, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.