Customer Service - Bank

Position Type : Regular

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets

creative problem solving, helping us “challenge the status quo” and transform the finance industry

together.

As a Client Banking Services Professional, you are at the forefront of the client experience, delivering

outstanding customer service to our Charles Schwab Bank clients calling for assistance. You will field

40-60 inbound calls every day, providing subject matter expertise on the following banking products

and services : deposit accounts, online account management and bill pay, money movement, mobile

banking, and debit cards. This is a phone-based role requiring the use of multiple computer

applications and dual monitors.

What you have

Required Qualifications

• Minimum of 1 year of work experience, which may include volunteer experience, internships,

or other roles in an office environment.

your Talent Advisor for more information including shift differentials.

simultaneously.

Preferred Qualifications

thorough understanding of the client’s financial needs.

working closely with business partners within Schwab to identify efficient and effective

methods to meet client goals.

Schwab.

performance objectives by providing leadership support and on-the-job learning.

campus

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future :