Talent.com
Program Director
Program DirectorHealogics • Denton, TX, US
No longer accepting applications
Program Director

Program Director

Healogics • Denton, TX, US
25 days ago
Job type
  • Full-time
Job description

Program Director / Program Manager

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.

The Program Director or Program Manager is responsible for the management and the strategic growth of the Wound Care Program for the assigned area of responsibility. This position is responsible for the complete oversight of the Wound Care Center, to include the following functions : day-to-day center operations, staff management, financial management, quality / performance improvement, and community education. The Program Director / Program Manager is also responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between Healogics and the hospital.

All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.

Essential Functions / Responsibilities :

Manages the Center's Operations (20%) :

  • Oversees the day-to-day management of outpatient clinic(s) and other wound continuum programs, as applicable.
  • Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes, using the company's resources.
  • Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.
  • Facilitates the flow of information and maximizes effective communication throughout the program.
  • Prioritizes responsibilities and directs the work of the Center's clinical staff and non-clinical staff.
  • Collaborates with other health care providers, Wound Care Center Providers, and Medical Director regarding clinic and patient needs.
  • Manages direct reports in conjunction with the company and hospital HR departments. This includes interviewing, hiring, motivating, coaching, counseling, establishing performance expectations, and conducting performance reviews. (5%)

Performs Financial Management (10%)

  • Manages and coordinates all aspects of the revenue cycle for Healogics and for the hospital partner, as appropriate.
  • Stays current with reimbursement changes, providing physician and staff updates and education as needed.
  • Reviews key financial reports, identifies key indicator trends and develops plans to implement best practices to ensure fiscal responsibility.
  • Tracks and reports all ancillary revenues generated by the program.
  • Manages costs through appropriate utilization and management of labor and supply.
  • Works with Healogics support team to complete financial reviews and presents results to hospital leadership.
  • Manages Community Education / Marketing functions (40%)

  • Works directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans and works with the same group and the hospital physician liaison to plan, coordinate, and execute activities directed toward increasing patient referrals to the wound care center(s).
  • Works collaboratively, as part of a multi-functional team, to best determine key target referral sources, and develops a systematic approach to build those customer relationships and increase wound care center referrals.
  • Maintains, monitors and updates the list of Physician Practice(s) within a given radius of the hospital on an ongoing basis.
  • Visits Physician Practices and interacts with key physicians to provide awareness of the Wound Care Center program, using educational marketing materials. Also documents all physician office interactions, as well as the visits with the Physician Practices in the Healogics Customer Relationship Management (CRM) system.
  • Communicates on a regular basis with the (C)DO and / or (C)VPO and the hospital executive sponsor regarding goals, targets, and other relevant referral development information, as needed.
  • Manages Quality / Performance Improvement functions (10%)

  • Implements and manages a continuous Wound Care Center Performance Improvement Program (PIP) and strives to meet Wound Care Center quality indicators. Ensures program is integrated into the partner hospital's PIP program.
  • Participates in hospital committees as appropriate and ensures timely and accurate documentation in the patient record and outcomes database.
  • Monitors patient, referring physician and customer satisfaction.
  • Ensures that Patient Safety Guidelines are followed, that Healogics employees complete annual compliance requirements, and creates an environment that promotes the escalation of compliance concerns as appropriate.
  • Manages Relationships (15%)

  • Maintains excellent relationship with hospital client and continuously seeks to understand needs, confirm goal alignment and demonstrate value proposition. Identifies the hospital strategic goals and objectives and manages the program to achieve those goals, while remaining compliant with all Healogics operations standards. Works effectively and seamlessly at all levels within the partner hospital. Participates in hospital department / management meetings and actively participates in Hospital communication activities.
  • Builds and develops effective working relationships with panel physicians, clinical and support staff. Encourages all program staff to provide excellent customer service to members of other hospital departments.
  • Meets regularly with leadership including hospital and area management.
  • Performs other duties as required.
  • Required Education, Experience and Credentials :

  • Bachelor's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing / community education in the healthcare industry or clinical operations experience
  • OR Associate's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 2 or more years of marketing / community education in the healthcare industry or clinical operations experience
  • OR High School Diploma and 4 years or more years of marketing / community education in the healthcare industry or clinical operations experience
  • Management experience preferred
  • Required Knowledge, Skills and Abilities :

  • Demonstrated knowledge of regulatory / accrediting requirements for healthcare organizations
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)
  • Strong interpersonal, verbal and written communication skills, to include group presentation skills
  • Strong analytical and quantitative skills
  • Strong customer service and follow-up skills
  • Strong organization, time management skills and ability to multi-task in a fast-paced environment
  • Leadership and teaching skills
  • Strong relationship building and influential skills
  • Strong team building and motivational skills
  • Ability to work with Healogics and hospital management.
  • Budget and strategic planning skills
  • Ability to travel overnight,
  • Physical Demands :

  • Being in a stationary position for extended periods of time (4 hours or more)
  • Viewing computer screen for extended periods of time (4 hours or more)
  • Keying frequently on a computer for 4 hours or more
  • Moving about
  • Reading
  • Communicating
  • Writing
  • Lifting / moving items up to 20 pounds
  • Pushing / pulling
  • Bending / stooping
  • Close, distance and peripheral vision
  • Reaching / grasping / touching with hands
  • Traveling distances (car, airplane, etc.)
  • Color perception
  • Work Environment :

  • Normal office environment
  • Primarily indoors environment
  • Patient care environment
  • Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc)
  • Exposure to mechanical equipment
  • Proximity to moving objects
  • The salary for this position generally ranges between $93,100.00-$122,

    Create a job alert for this search

    Program Director • Denton, TX, US

    Similar jobs
    Director of Pre-Construction

    Director of Pre-Construction

    TalentSphere • Little Elm, Texas, US
    Full-time
    Job Description Job Description Director of Pre-Construction (Structural Steel) Location : Pilot Point, Texas Salary Range : $115,000 - $130,000 / year + Bonus Benefits : 401(k) with matching, PTO, ...Show more
    Last updated: 5 days ago • Promoted
    Director, Intake

    Director, Intake

    KabaFusion • Carrollton, Texas, US
    Full-time
    Job Description Job Description Come join an exciting and innovative company that puts the "care" back in healthcare! At KabaFusion, our patients come from all walks of life and so do we.We hire...Show more
    Last updated: 2 days ago • Promoted
    Associate Program Director - Doctoral

    Associate Program Director - Doctoral

    The King's University • Southlake, Texas, US
    Full-time
    Job Description Job Description POSITION SUMMARY The Associate Program Director—Doctoral position is a resident faculty appointment with responsibilities divided equally between teaching (50%) an...Show more
    Last updated: 5 days ago • Promoted
    Medication Management Director (DEA)

    Medication Management Director (DEA)

    BayMark Health Services • Lewisville, TX, US
    Full-time
    Quick Apply
    The Medication Management Director is an important part of BayMark’s compliance program.Reporting directly to the General Counsel, Chief Compliance Officer, the Medication Management Director for B...Show more
    Last updated: 30+ days ago
    Salesforce Technical Program Manager

    Salesforce Technical Program Manager

    Echo IT Solutions, Inc. • Farmers Branch, TX, United States
    Full-time
    Salesforce Technical Program Manager.FTE Only (H1B Transfers are fine).Should be able to handle more than one engagement in the same account. Provide value added suggestions to customer for reductio...Show more
    Last updated: 7 days ago • Promoted
    Director of FP&A

    Director of FP&A

    Renu Inc • Carrollton, TX, US
    Full-time
    Renu, LLC is a turn-key renovation and restoration contractor serving the multifamily housing, hospitality and restoration industries. We specialize in full interior and exterior projects.Based in T...Show more
    Last updated: 3 days ago • Promoted
    Development Director

    Development Director

    TradeJobsWorkForce • 75326 Dallas, TX, US
    Full-time
    Development Director Job Duties : Implement and execute annual fundraising plan to meet fundraising goals...Show more
    Last updated: 30+ days ago • Promoted
    Food Service Director

    Food Service Director

    Great Western Dining Service Inc • Gainesville, Texas, US
    Full-time
    Job Description Job Description Description : Great Western Dining is a people-oriented company.Our corporate culture allows our employees to learn and excel in their chosen fields.We think that go...Show more
    Last updated: 5 days ago • Promoted
    Center Director- BCBA

    Center Director- BCBA

    Apara Autism Centers • Lewisville, Texas, US
    Full-time
    Job Description Job Description Description Center Director (BCBA) Location : 1620 FM 544 #100 Lewisville, TX 75056 | Relocation Assistance Available Why Join Apara Autism Centers? At Apara , we b...Show more
    Last updated: 5 days ago • Promoted
    Technical Program Manager

    Technical Program Manager

    MHI • Carrollton, TX, United States
    Full-time
    Mitsubishi Heavy Industries America, Inc.This is a hybrid role located in.ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC. For over 130 years Mitsubishi Heavy Industries (MHI) Group's innovative and ...Show more
    Last updated: 7 days ago • Promoted
    Activity Director

    Activity Director

    River Valley Nursing & Rehab • Gainesville, Texas, US
    Full-time
    Job Description Job Description Description : Under the supervision of the Administrator, the Activities Director develops, coordinates, and implementsactivity programs for the personal enjoyment an...Show more
    Last updated: 5 days ago • Promoted
    Site Director - After School

    Site Director - After School

    AlphaBEST Education, Inc. • Little Elm, TX, USA
    Part-time
    Quick Apply
    Afterschool Program Site Director, Little Elm, TX.AlphaBEST : After school is where adventure begins!.AlphaBEST believes in the power of wonder to connect students to a world of endless possibilitie...Show more
    Last updated: 30+ days ago
    Project Director-Renewable Energy

    Project Director-Renewable Energy

    Kimmel and Associates • Grapevine, TX, United States
    Full-time
    About the Company Our client is a leader in Renewables & Sustainable Infrastructure, developing gigawatt-scale campuses purpose-built for next-generation AI data centers. The company designs, builds...Show more
    Last updated: 1 day ago • Promoted
    Child Care Center Director

    Child Care Center Director

    The Learning Experience - Denton • Denton, Texas, US
    Full-time
    Job Description Job Description Benefits : • Paid time off • Training & development Center Directors at The Learning Experience influence the growth and development of both children and teachers....Show more
    Last updated: 5 days ago • Promoted
    Director Strategic Partner Management

    Director Strategic Partner Management

    Global Payments • Coppell, TX, United States
    Full-time
    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldw...Show more
    Last updated: 4 days ago • Promoted
    Global Safety Program Lead / Sr Medical Director

    Global Safety Program Lead / Sr Medical Director

    Astrazeneca • Coppell, TX, United States
    Full-time
    The Global Safety Program Lead, Senior Director is accountable to the Global Safety Head for the safety strategy, delivery, and oversight of the assigned asset(s). the professional will work with s...Show more
    Last updated: 30+ days ago • Promoted
    Executive Director

    Executive Director

    BestJobsOnline • Carrollton, US
    Full-time
    Urgently Hiring for Executive Director Roles in Carrollton, OHIO.Show more
    Last updated: 5 days ago • Promoted
    Managing Director

    Managing Director

    Bent Tree Partners LLC • 75010, Texas, US
    Full-time
    Job Description Job Description Project Manager for Agile and SDLC needs.Show more
    Last updated: 5 days ago • Promoted