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Sales Representative

Sales Representative

ServiceRocketUnited States
30+ days ago
Job type
  • Full-time
  • Remote
Job description

G'day!

We are ServiceRocket

a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.

Twenty years on and counting, we’ve got your back.

Why is ServiceRocket the place for you

  • A 20+ year tech services expert of many solutions and partnerships with industry giants.
  • Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.
  • We have been certified as a best place to work for our US, Chile and Malaysian offices.
  • Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.

Visit our website to learn more and become a part of our Rocketeer Nation.

This role is a key member of our sales team, focused on finding and driving both short and long-term opportunities with enterprise-level customers. You will be responsible for identifying, qualifying, and converting leads to closing new sales opportunities in solution selling, using products such as Atlassian to drive transformational service solutions to customers.

What you’ll be doing 💪

  • Key account acquisition by developing an interaction strategy to determine the objectives and level of effort required to effectively target assigned strategic accounts / territory.
  • Capture all external and market-based data, current and prospective customer information, and data that could assist with the sales process.
  • Generate leads, close business (new & renewal) to meet / exceed quota, manage pipeline, update forecast, develop and execute account plans.
  • Hunt and identify prospective customers from business directories, and participate in business communities and events.
  • Contact and qualify prospective customers.
  • Develop initiatives within sales to improve funnel conversion rates and increase the volume of sales-qualified leads.
  • Educate customers on the benefits (financial or otherwise) of our solution offerings.
  • Host product demonstrations, webinars, and other online events to educate Sales-qualified leads.
  • Negotiate and close deals for assigned accounts / territory. Focus on developing initiatives and funnel conversion rates for assigned accounts / territory.

    • What you’ll bring to the table 🧑‍💻

  • Typically requires a minimum of 2

    • y ears of sales experience with a Bachelor’s degree; or 1 year and a Master’s degree; or equivalent experience.

  • Proven track of closing mid-market deals over $10,000.
  • Proven track record working in B2B environments / marketplaces.
  • Experience in Tech, Tech services or SaaS companies is a plus. Atlassian knowledge is a huge plus.
  • Able to analyze market data to identify trends / opportunities.
  • Experience conducting make-versus-buy analyses for partnerships / mergers / acquisitions.
  • Has developed strategic market / product line business plans.
  • Has developed marketing programs to support sales including identification of volume and customers.
  • Experience identifying and developing key industry partnerships.
  • Able to make-versus-buy analysis from a partnership / merger / acquisition perspective.
  • Can develop strategic direction from market information, and create compelling market analysis presentations.

    • Your leaders 🤟

    The head of sales is our fearless Kharisma , she leads a global team with curiosity and inexhaustible energy. With guidance from her and others on the team, you'll be able to meet all expectations and help Grow the Tree at ServiceRocket!

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    Sales Representative • United States