Warehouse Customer Service

Job Opportunity

Join a collaborative team where your attention to detail and customer-first mindset will make a real impact. We value initiative, integrity, and a commitment to excellence. In this role, you will serve as the primary point of contact for our clients, ensuring smooth communication and execution across order management, inventory, and billing. This position will be working onsite in New Orleans, LA. In this role, you will :

Order Management

• Initiate, modify, cancel, and confirm customer orders.
• Adjust orders based on inventory availability and communicate those changes proactively.
• Respond to order status inquiries and distribute relevant documentation, including Bills of Lading and Proofs of Delivery.
• Oversee export procedures, including the preparation of USDA documentation and inspection coordination.

Inventory Management

Billing and Financial Administration

Administrative Support / Appointment Coordination

What you need to be considered :

These will help you stand out :

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :

Disclaimer : The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.