Community Manager

A company is looking for a Community Manager / Specialist. Key Responsibilities Manage customer interactions across social media, addressing complaints and fostering positive engagement Act as a liaison to cross-functional teams, sharing insights and best practices for social media strategies Identify and build relationships with social influencers and participate in relevant social conversations Required Qualifications 1-3 years of relevant social media brand management experience Passion for customer care and problem-solving Deep understanding of the social media landscape Experience in reporting on social metrics and interpreting data Experience with Sprinklr or similar customer experience platforms