Administrative Clinic Supervisor

Administrative Clinic Supervisor

Dean's Office

Full Time

86998BR

Job Summary

Reporting to the Clinic Director of the UCSF Dentistry clinic at Park Place, San Mateo, the Administrative Clinic Supervisor is responsible for overseeing patient flow and daily operations to ensure the clinic runs efficiently and effectively. This role plays a key part in implementing departmental policies and procedures, evaluating clinical workflows to enhance efficiency, and promoting a high standard of patient satisfaction. The incumbent may provide chairside support.

The Administrative Clinic Supervisor supports management in decision-making and strategic planning, while also serving as a vital liaison among providers, patients, and staff. They collaborate closely with other UCSF departments and external clinics on matters related to patient referrals, care coordination, and communication of UCSF Dentistry services.

In addition, this role oversees the registration / front desk and clinicals supporting staff, including their scheduling and performance management. The position requires occasional evening and weekend coverage.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $91,700 - $137,600 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit : https : / / ucnet.universityofcalifornia.edu / compensation-and-benefits / index.html

Department Description

MISSION : Advancing health through excellence in patient care, education and discovery.

VISION : To be the preeminent innovator in oral and craniofacial health worldwide.

VALUES : Through our values, we demonstrate PRIDE in all that we do.

Professionalism, Respect, Integrity, Diversity and Excellence.

The School is committed to providing outstanding, integrated patient-centered care, preparing the next generation of clinicians and scientists for a rapidly evolving health care system, leading the world in scientific discovery and its translation into improved patient care and public health, creating and maintaining a supportive work and learning environment that attracts the best faculty, staff, students and trainees who can meet the changing needs of the School, society and profession, and optimizing resources to support strategic objectives and maximize stakeholder value.

We provide comprehensive oral health care services with over 120,000 patient visits per year. We offer a four-year DDS program as well as a two-year program for international dentists that culminates in the DDS degree. We have numerous specialty residencies, PhD and Master's degree programs in Oral and Craniofacial Sciences, a combined DDS-PhD program, and a combined PhD-dental specialty training program. Other graduate programs include Craniofacial and Mesenchymal Biology and Bioengineering, and a DDS / MBA program. The School is one of the preeminent oral and craniofacial research enterprises in the world, ranking number one in National Institute of Health funding for 25 consecutive years.

Required Qualifications

• Bachelor's degree in related area and / or equivalent combination of experience / training.
• Active California Registered Dental Assistant License.
• Active BLS certification.
• At least 5 years of relevant experience in a medical or dental practice, or an equivalent combination of education and experience
• Demonstrated supervisory and organizational skills to effectively supervise staff and to manage the complex workflow and multiple priorities involved with clinic / center administration.
• Strong knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirement and best practices.
• Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters.
• Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
• Strong interpersonal skills for effective collaborations with all levels of management and staff, consultants, and outside agencies.
• Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex administrative, clinical, and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals.
• Strong knowledge of business software and specialized applications and data management systems used in clinic / center operations.

Preferred Qualifications

License / Certification

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Campus

Job Code and Payroll Title

004171 AMBUL CARE ADMSTN SUPV 2

Job Category

Dentistry, Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Mateo, CA

Campus

San Mateo Primary and Specialty Care Clinic

Work Style

Fully On-Site

Shift

Days, Evenings, Weekends

Shift Length

8 Hours

Additional Shift Details

Monday - Friday 8 : 00 AM - 5 : 00 PM (May work some weekends and evenings)