Service WriterSerra Automotive Group • Birmingham, AL, US
Service Writer
Serra Automotive Group • Birmingham, AL, US
2 days ago
Job type
- Full-time
Job description
Job Description
Job Description
Job Summary: We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Benefits
- Competitive pay
- Medical, dental, and vision insurance
- Life insurance
- 401k
- PTO
- Employee discounts
- Career growth opportunities
Responsibilities
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
- High school diploma or equivalent
- Valid commercial driver’s license & clean driving record
- Accredited training in service advisor skills, customer satisfaction, and quality control
- Automotive service advisor experience
- Ability to read, write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
About Us: Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world's best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Create a job alert for this search
Service Writer • Birmingham, AL, US
Similar jobs
Welcome to the US Visa Sponsorship Program by Flint Healthcare, Inc.Please fill in your details so we can assess your fit and reach out to you for an interview should you qualify.We are seeking a c...Show more
The Technical Services Writer works within the Technical Services organization.The primary duties of the Technical Services Writer include technical writing of proposals, test plans and reports for...Show more
Seeking a detail-oriented and highly skilled Federal & Commercial Construction Proposal & Technical Writer to join our team.The ideal candidate will be responsible for developing clear, concise, an...Show more
Compensated Surrogacy Opportunity - Make a Life Changing Impact and Earn $60,000+.Newborn Advantage Surrogacy is seeking qualified women to become gestational surrogates and help intended parents g...Show more
Lawson State Community College is accepting applications for part-time/adjunct faculty for all subjects.Individuals will be hired as needed.Note: Submitted applications will remain on file for 36 m...Show more
Location: Birmingham, AL (Multiple Alabama Markets Available).Type: Independent Contractor / Business Owner.Are you ready to be your own boss, control your income, and build something that's truly ...Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more
We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate.In this role, you will be instrumental in supporting indi...Show more
Connect with homeowners to support their home improvement projects, answer questions about ongoing work, and offer additional services.In this role, you’ll make outbound calls to customers, discuss...Show more
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more
Join on the heart-warming journey with a team that is a top leader in the rehabilitation industry.Encompass Health is the leader in the inpatient rehabilitation industry, you�ll feel the Encompas...Show more
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements.Click apply for complete details on the recruitment incentive detail...Show more
You'll help us develop funny, fresh content for our social media channels-including memes, short scripts, captions, and general content ideas that fit our brand voice and make people actually laugh...Show more
Fish Window Cleaning is Hiring!.At Fish Window Cleaning we are looking to hire an ESTIMATE WRITER on a full-time or part-time basis.All equipment and paid training are provided.Work with both local...Show more DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more 
Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for pe...Show more
Yearly Earning Potential for Top Performers.Internal Advancement Opportunities.Hudson Automotive Company, is actively seeking .Hudson Automotive has grown from a single location in Providence, KY t...Show more
K opportunity, paid vacation + major holidays, health care benefits.Provide exceptional customer service.Learn and uncover customers' needs by creating connections and asking the right questions.Le...Show more
CNA - Full Green Card Sponsorship
Flint Healthcare, Inc • Hanceville, Alabama
Full-time
Last updated: 22 days ago • Promoted
Tech Services Writer I
Alliance Technical Group • Alabaster, Alabama, United States
Full-time
Last updated: 8 days ago • Promoted
Construction Proposal & Technical Writer
Gpac • Birmingham, Alabama, United States
Full-time
Quick Apply
Last updated: 6 days ago
Experienced Mothers Wanted - Make a Life Changing Impact and Earn $60,000+
Newborn Advantage Surrogacy • Hanceville, AL, US
Full-time
Last updated: 2 days ago • Promoted
Adjunct Social Work Instructor
InsideHigherEd • Birmingham, Alabama, United States
Part-time +1
Last updated: 30+ days ago • Promoted
Farmers Insurance Agent - Agency Owner
Farmers Insurance • Hanceville, AL, US
Full-time
Last updated: 30+ days ago • Promoted
Delivery Driver - Flexible Schedule
DoorDash • Hayden, AL, United States
Full-time +1
Last updated: 30+ days ago • Promoted
Earn Up to $115,000 from Home – Become a Surrogate Today!
Giving Tree Surrogacy • Garden City, AL, US
Full-time +1
Last updated: 1 day ago • Promoted
Project Manager, Home Services - Remote
Working Solutions • Alabaster, AL, US
Remote
Full-time
Last updated: 2 days ago • Promoted
Work from Home - Online Product Support (Entry Level)
GLOCPA • Homewood, Alabama
Remote
Full-time
Last updated: 30+ days ago • Promoted
Clinical Application Analyst
Encompass Health Corporation • Homewood, AL, US
Full-time +1
Last updated: 7 days ago • Promoted
Special Agent, $40,000 Recruitment Incentive
The United States Secret Service • Alabaster, AL, US
Full-time
Last updated: 8 days ago • Promoted
Comedy Writer
US Ghost Adventures • Birmingham, AL, United States
Full-time
Last updated: 8 days ago • Promoted
Estimate Writer
Central Florida Window Cleaning, Inc. • Pelham, AL, United States
Full-time +1
Last updated: 21 hours ago • Promoted • New!
Restaurant Delivery - Flexible Schedule
DoorDash • Hayden, AL, United States
Full-time +1
Last updated: 30+ days ago • Promoted
Writer/Journalist Internship Part-Time in Worldwide - Remote Worldwide
The Borgen Project • Homewood, Alabama, United States
Remote
Part-time +1
Last updated: 7 days ago • Promoted
Service Advisor – Customer Service Experience Required
Hudson Automotive Group • Hoover, AL, US
Full-time
Last updated: 2 days ago • Promoted
Service Writer - Hiring Immediately
T. Walker Enterprises - Speedy Tire & Service • Birmingham, AL, United States
Full-time +1
Last updated: 30+ days ago