Guest Relations Manager

Guest Relations Manager

Tell Your Friends – Scottsdale, AZ

Tell Your Friends isn’t just a bar. It’s a secret worth sharing — a dimly lit, high-energy cocktail lounge hidden beneath The Americano, where impeccable cocktails meet an atmosphere of mystery, music, and curated connection. We’re the place where elegance and edge flirt all night long — and we’re looking to place a Guest Relations Manager who lives for that kind of energy.

You’ll be the pulse and heart of the room : part Maitre’d, part operator, part vibe curator. From door to drink to final farewell, you ensure every guest is wrapped in world-class hospitality with a wink of something more.

But this isn’t just about charm — we’re looking for someone who knows the business of hospitality too.

What You’ll Do :

• Lead the guest experience from start to finish — welcoming guests, guiding VIPs to their tables, and managing flow to create the right energy throughout the night.
• Build and manage relationships with regulars, high-profile guests, industry players, and new faces — ensuring everyone feels like they belong and like they’re lucky to be here.
• Oversee reservations and the floor — working with hosts, and service team to optimize table placements, pacing, and flow of the evening.
• Own cash handling, opening / closing procedures , and nightly reporting — ensuring everything runs tight behind the scenes, not just in the spotlight.
• Lead pre-shift meetings , support training and team development, and be a strong presence both on the floor and in back-of-house operations.
• Support service where needed — whether that means jumping behind the bar, assisting with VIP bottle service, or managing high-volume table support.
• Collaborate cross-functionally with bar leadership and culinary teams to ensure seamless service, guest satisfaction, and the night’s success.

What You Bring :

At Tell Your Friends , we don’t just serve drinks — we serve experiences people talk about long after the night ends. If you’ve got the style, discipline, and hospitality chops to keep the magic alive, let’s talk.