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PATIENT CARE SUPERVISOR - LVN

PATIENT CARE SUPERVISOR - LVN

Heritage Gardens Health Care CenterLoma Linda, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

PRINCIPAL RESPONSIBILITIES :

A. CLINICAL :

  • Performs patient assessments by developing, implementing, and evaluating Patient Care Plans.
  • Performs treatments, administers medications, and / or implements other nursing interventions as indicated by the Patient Care Plan and / or Physician Order.
  • Provides nursing care in accordance with infection control standards.
  • Follows safety policies when performing nursing care.
  • Initiates emergency measures according to Center policy and within standards of nursing practice.

B. ADMINISTRATIVE

  • Ensures the exchange of essential information necessary for quality patient care.
  • Maintains all documentation as required by Federal, State, and Company and policies.
  • Maintains inventory of supplies and / or medications to meet patient needs.
  • Participates in all assigned meetings and in-services.

    • C. SUPERVISORY

  • Meets unit work goals through assignment of staff to patient care needs.
  • Monitors performance through coaching and praising.
  • Recognizes effective performance (or) takes direct corrective action after coaching / counseling as needed
  • Evaluates quality and quantity of patient care service accomplished by staff.

    • D. CONSUMER SERVICE :

  • Presents professional image to consumers through dress, behavior, and speech.
  • Adheres to Company standards for resolving consumer concerns.
  • Ensures that all patient rights are protected.

    • E. QUALIFICATIONS :

  • Current nursing licensure in the state of California required.
  • Written and verbal communication skills in English as business necessity.
  • Administrative and organizational abilities necessary.
  • Current CPR certification required.
  • One year of nursing experience preferred.
  • Supervisory experience preferred.

    • Requirements :

    STANDARD OF PERFORMANCE

    A. CLINICAL :

    Activity :

  • Participates in Shift Report.
  • Performs patient assessments :
  • Admission;
  • Daily;
  • Change of condition; and
  • Discharge.
  • Conducts comprehensive assessment (MDS) and initiates / updates patient plan of care.
  • Performs treatments as prescribed.
  • Passes medications as prescribed.
  • Follows infection control policies in performing nursing care :
  • Hand washing;
  • Universal precautions; and
  • Linen handling procedures.
  • Follows all safety policies in performing nursing care.
  • Initiates and conducts emergency measures required to stabilize patient condition.
  • Follows Company nursing policies and procedures at all times when delivering resident care.

    • Measured by :

  • Time and Attendance Records and direct observation by Director of Nursing.
  • Admission Checklist, rounds by Patient Care Coordinator, and review of Clinical Record Summary discharge notes.
  • Results of Quality Assurance Standard review by DON and completion of MDS audits and Plan of Care audits.
  • Quality Assurance standards outcome properly documented to Treatment Sheet and direct observation by Patient Care Coordinator.
  • Quality Assurance standards documented to Medication Record and direct observation by Patient Care Coordinator.
  • Quality Assurance Standards, direct observation by Patient Care Coordinator, and review of Infection Control Report by Patient Care Coordinator.
  • Review of Safety Committee Reports.
  • Required documentation (i.e., daily nurse's notes).
  • Direct observation by the Patient Care Coordinator.

    • B. ADMINISTRATIVE : Activity :

  • Communicates patient needs and change of condition to appropriate persons, i.e. :
  • Other shifts and patient care;
  • Coordinator;
  • Dietary;
  • Activities and social services;
  • Physicians;
  • Responsible parties (i.e., families, conservator);
  • Outside therapies; and
  • Maintenance Department.

    • 2. Maintain all documentation (current and complete) including, but not limited to :

  • Patient Care Plans;
  • Nursing Progress Notes;
  • Medication Administration Record;
  • Treatment Records;
  • Physician Order Sheets;
  • Quality Assurance audits;
  • Acuity Reports;
  • Incident Reports; and
  • Restorative Progress Summary.

    • 3. Utilizes nursing supplies as needed.

    4. Orders medications as needed and as ordered by physicians :

  • Logs ordered and received;
  • Removes discounted medications; and
  • Reorder emergency medication kit.

    • 5. Participates in all meetings as required.

    6. Participates in all in-service as required.

    Measured by :

  • Direct observation and review by Patient Care Coordinator.
  • Review of appropriate documentation by Patient Care Coordinator and Medical Records audit.
  • Review of supply inventory and observation of patient bedside units by Patient Care Coordinator.
  • Review of medication storage and preparation areas, review of appropriate documentation by Patient Care Coordinator, and review of pharmacy audit.
  • Review of minutes, review of attendance records, and direct observation by Patient Care Coordinator.
  • Review of in-service records by Director of Staff Development and Patient Care Coordinator.

    • C. SUPERVISORY : Activity :

  • Assigns staff to meet patient care needs by verbal and / or written Condition Report.
  • Assists in providing adequate staffing by seeking replacements for current and oncoming shifts.
  • Uses Absentee Report forms appropriately.
  • Observes staff performance during patient rounds.
  • Coaches staff during rounds for both quality and quantity of work performance and work habits.
  • Demonstrates effective work habits to staff during rounds and as needed.
  • Praises and recognizes staff for effective performance.
  • Participates with Patient Care Coordinator in Progressive coaching and follow-up.
  • Monitors patient appearance and comfort.
  • Audits documentation by nursing staff.

    • Measured by :

  • Review of completed Daily Assignment Sheet and direct observation by Patient Care Coordinator.
  • Review of documentation in Shift Log Book and verbal report.
  • Completed Absentee Report on file.
  • Resident outcome Quality Assurance tool and direct observation by Patient Care Coordinator.
  • Direct observation by Patient Care Coordinator.
  • Direct observation by Patient Care Coordinator.
  • Positive feedback from staff and direct observation by Patient Care Coordinator.
  • Review of documented Progressive Coaching Form.
  • Direct observation by Patient Care Coordinator and absence of complaints.
  • Medical Records audit.

    • D. CONSUMER SERVICE :

  • Reports for duty in approved uniform and maintains high standards of personal hygiene.
  • Refrains from rude and discourteous behavior toward consumers and co-workers. Avoids the use of profanity.
  • Limits eating and / or smoking to designated areas.
  • Reports to duty promptly as scheduled (and) takes breaks only during assigned times and in designated places.
  • Speaks, writes, and understands English for business necessity.
  • Follows consumer service standards for :
  • Making daily contact with patients;
  • Greeting visitors;
  • Making initial contact with newly admitted residents;
  • Giving information to patients and visitors;
  • Getting information from patients and visitors;
  • Referring patients and visitors; and
  • Handling complaints.

    • 7. Utilizes the telephone in accordance with consumer service standards when :

  • Answering phones;
  • Placing a caller on hold;
  • Transferring a call; and
  • Taking a message.

    • 8. Utilizes the paging system effectively.

    9. Monitors general patient care to identify and correct any infringement of patient rights.

    Measured by :

  • Visual inspections by Patient Care Coordinator.
  • Absence of complaints.
  • Direct observation by Patient Care Coordinator.
  • Direct observation by Patient Care Coordinator.
  • Direct observation by Patient Care Coordinator.
  • A combination of absence of complaints (and) periodic audit of skills by Patient Care Coordinator or other management staff.
  • A combination of absence of complaints (and) periodic audit of skills by Patient Care Coordinator or other management staff.
  • A combination of absence of complaints and periodic audit of skills by Patient Care Coordinator and other management staff.
  • A combination of absence of complaints and periodic audit of skills by Patient Care Coordinator and other management staff.
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