Senior Account Executive, Enterprise Retailers Operations

Senior Account Executive, Enterprise Retailers

Build and scale a sales process for large enterprise retail customers

Location : San Francisco, California, United States

Compensation : $129,000 - 177,000 USD / year

Job Tags : Operations

About The Role

Senior Account Executive, Enterprise Retailers

This is an exciting opportunity to be an early member of Faire's enterprise retailer sales team. You'll be one of the first account executives working on our critical upmarket retailer sales motion - testing out strategies and tactics, getting innovative to better serve a new customer segment, and helping set the tone for our team culture as we grow.

In this role, you will be responsible for acquiring large and complex retailers (typically 10+ locations) that have not previously utilized Faire for their buying needs. In order to acquire these customers, you will invest upfront in deeply understanding their business to qualify them and prepare them for outreach, introduce them to Faire's offerings and value propositions, and help overcome objections and product limitations in order to convert them into Faire customers. These retailers often require custom solutions and innovative problem solving in order to make a partnership work. You'll be responsible for overcoming operational complexities and legacy competition in order to convert these retailers.

Because this customer segment is new to Faire, you'll also play a major role in identifying product limitations and potential solutions, and synthesizing customer feedback in order to help Faire craft a broader product roadmap to better support larger, more complex retail operations.

This role is for you if you love driving complex partnerships, facing and overcoming new customer challenges, developing new strategies and processes, and helping drive the product roadmap in order to better support your customers.

What you'll do :

• Own the end-to-end sales process for enterprise retailers (typically 10+ locations and $25M annual revenue), including prospecting, outreach, pitch, onboarding, and order creation.
• Convert enterprise retailers through email, phone calls, video meetings, and (when high-ROI) in-person meetings in a way that builds trust, credibility, and partnership.
• Identify retailer needs and challenges, matching them to relevant Faire value props and offerings and ensure they see value in utilizing Faire to grow and streamline their business.
• Partner with prospective retailers to create custom merchandising recommendations to help identify which brands and products they should begin buying through Faire.
• Synthesize, measure, and communicate customer feedback to internal Faire stakeholders to provide actionable feedback to help overcome blockers and prioritize meaningful product development.
• Help prioritize new retailer segments and opportunities, test tools, trial tactics, and define processes to help create scalable sales strategies.
• Collaborate cross-functionally on various initiatives to further the success of our upmarket retailers (support, product, design, marketing, etc.).
• Be relentlessly resourceful, scrappy, and act with urgency to ensure Faire's success.
• Foster a psychologically safe, motivating, inclusive and energizing team culture.

Qualifications :

On-Target Earnings (OTE) Range

San Francisco : the pay range for this role is $129,000 to $177,000 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Applications for this position will be accepted for a minimum of 30 days from the posting date.

Why you\'ll love working at Faire :

Faire was founded in 2017 by a team of early product and engineering leads from Square. We\'re backed by some of the top investors in retail and tech including : Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form.

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