Client Engagement Specialist

A company is looking for a Customer Engagement Specialist to provide exceptional service and communication regarding laboratory specimen submissions and results. Key Responsibilities Provide exceptional customer service to patients and healthcare providers Manage multiple tasks and prioritize effectively in a fast-paced environment Ensure accuracy in entering and maintaining patient information and handling medical documentation Required Qualifications Knowledge of medical terminology for effective communication Strong data entry skills with a high level of accuracy 1-3 years of experience in clinical laboratory, physician's office, or healthcare customer service Bilingual preferred Ability to handle stressful situations calmly and professionally