Generator Sales Support

Inside Generator Support Position

Your career grows here. At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences. Our 5 legacy brands known as Holt, PEPCO, Richards, and Springfield Electric have become one brand moving forward with a shared culture, strategy, and vision. We are now going to the market under one bold new brand, Echo Electric.

ECHO Electric Supply provides sales and support for the wholesale electric supply markets in Missouri, Nebraska, Iowa, SW Minnesota, and SE South Dakota along with lighting, generators, heating, and ventilation, industrial and home automation. We offer the electrical solutions to meet any of our customer's commercial, industrial, and residential needs.

Job Description

Echo Group Inc. has an opening for an inside generator support position. The inside support associate's primary functions are to provide inside support for Echo outside field techs, assist customers with scheduling, billing, inventory, and call routing. This opening is based out of our Beatrice, Nebraska Generator Division Office.

Responsibilities

• Provide generator division manager and inside service dept. with information needed to allow the service department to assist with final project services such as : startup, testing, routine maintenance service, and repair work.
• Provide as needed updates to sales team for items ordered and still in process.
• Submit required paperwork and reports such as expense reports, quotes, and job status updates in a timely manner.
• Follow up on projects as needed to help ensure completed job is delivered, installed and started up in line with manufacturers guidelines.
• Maintain good customer relations.
• Provide sales literature and other necessary information to customer.
• Participate in onsite project reviews, open houses, and trade shows as needed.
• Help inform customers of new products and changes to product offering.
• Work closely with outside sales staff and Echo generator division team members

Qualifications & Skills

What We Offer

Who We Are

We're the world's number one distributor of electrical products, solutions and related services. Echo Electric is owned by Sonepar, a global company with over 500 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.