Account Manager - School Partnerships

Account Manager (NYC)

About the Role :

As the NYC-based Account Manager, you'll be at the forefront of our mission to revolutionize education. In this role, you'll have a highly unique opportunity to work directly alongside our CEO & Co-Founder, working together to conquer the largest school district in the country (NYCPS). This role is 50% remote / 50% travel to NYCPS.

About Us :

Braintrust Tutors is a nimble, mission-focused company transforming the way students access high-quality, high-impact tutoring. Through innovative technology, data-informed practices, and strong district partnerships, we deliver scalable impact where it's needed most. If you're passionate about education and energized by big challenges, we want you on our team.

Job Type : Full-Time / Exempt

Hybrid

What You Will Do :

• Develop and maintain strong relationships with key stakeholders within the NYC Department of Education (NYC DOE).
• Leverage existing NYC DOE relationships to facilitate the successful implementation of high-dosage tutoring programs.
• Ensure high levels of customer satisfaction through effective communication and problem-solving.
• Drive the renewal of contracts and expand business opportunities to other schools within the NYC DOE.
• Monitor and report on the effectiveness of tutoring engagements, making recommendations for improvements as needed.
• Collaborate with internal teams to align tutoring services with the specific needs of NYC DOE schools.
• Participate in meetings and presentations with NYC DOE officials to showcase the value of the tutoring programs.
• Stay informed about changes in educational policies and practices within the NYC DOE that may impact tutoring services.
• Provide exceptional support and guidance to both our tutors and partner schools, helping them make the most of our unique solutions.
• Act as a champion for our company and brand, advocating for the unique value we bring.
• Stay ahead of industry trends and developments, continuously seeking opportunities for growth and improvement while learning directly from the best!

What You Will Have :

Braintrust Tutors is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment that welcomes and celebrates diversity.