Clinical Administrative Assistant

University HospitalsCleveland, OH, US

30+ days ago

Job type

Full-time

Job description

Job Description

Description

A Brief Overview

Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

What You Will Do

Maintains the patient record (in written and / or electronic format. Competency 7
Facilitates communication and efficient unit / department operations. Competency 5, 6
Orders supplies. Competency 5
Demonstrates knowledge and use of available resources and communication tools. Competency 7
Maintains awareness and control of reception desk and surrounding area. Competency 5,6
Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2
Takes responsibility for self -development and supports a learning environment. Competency 3
Displays commitment to the mission of the hospital and its values. Competency 4

Additional Responsibilities

Performs other duties as assigned.

Complies with all policies and standards.

For specific duties and responsibilities, refer to documentation provided by the department during orientation.

Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

High School Equivalent / GED (Required)

Work Experience

1+ years Of experience in a clinical setting with secretarial experience (Required) or

1+ years Experience in secretarial work (Required)

Knowledge, Skills, & Abilities

Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic. (Required proficiency)

Ability to complete tasks with minimal supervision. (Required proficiency)

Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills (Required proficiency)

Proficient computer needs with the ability to grow and adapt to new technologies. (Required proficiency)

Physical Demands

Standing Occasionally

Walking Occasionally

Sitting Constantly

Lifting Rarely up to 20 lbs

Carrying Rarely up to 20 lbs

Pushing Rarely up to 20 lbs

Pulling Rarely up to 20 lbs

Climbing Rarely up to 20 lbs

Balancing Rarely

Stooping Rarely

Kneeling Rarely

Crouching Rarely

Crawling Rarely

Reaching Rarely

Handling Occasionally

Grasping Occasionally

Feeling Rarely

Talking Constantly

Hearing Constantly

Repetitive Motions Frequently

Eye / Hand / Foot Coordination Frequently

Travel Requirements

10%

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Administrative Assistant • Cleveland, OH, US

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