Opengear designs and manufactures products for data center and remote site management. We are a rapidly growing supplier of sophisticated data center, network and remote site management products. Our customers include tech unicorns and Fortune 100 companies. We are the leading supplier of out-of-band solutions for IT infrastructure management and are actively exploring new solutions for hyper-scale data center deployment and management. We are a global company with offices in Brisbane, Australia and Sandy, Utah. The Business Analyst will be responsible for supporting Opengear's strategic business initiatives by delivering data-driven insights, conducting market trend analysis, and enhancing data visualization and reporting systems. This role will focus on three key areas : market trend and vertical analysis in Opengear's key markets, data analysis of key customers and segments, data visualization and technical improvements using Salesforce and PowerBI. What You Will Do
- Conduct comprehensive market trend analysis to identify emerging verticals and growth opportunities in Opengear’s key markets.
- Analyze data from key customer segments to provide actionable insights and recommendations to leadership.
- Develop and maintain data dashboards, reports, and visualizations using PowerBI and Salesforce.
- Collaborate with cross-functional teams, including Product Management, Sales, and Marketing, to align data analysis with business goals.
- Identify and implement technical improvements in data collection, reporting, and visualization processes.
- Work closely with the Salesforce admin team to optimize CRM data analysis and reporting capabilities.
- Assist in defining and documenting business requirements for ongoing projects.
- Participate in scrum meetings and project management activities as needed.
Who You Are and What You Bring
Bachelor’s degree in Business, Business Analytics, Quantitative Analysis, or a related field.4-6 years of experience in data analysis, business analysis, or a related role.Proficiency in Salesforce and PowerBI for data visualization and reporting.Experience with ERP or CRM systems; knowledge of Salesforce is a strong plus.Strong analytical and problem-solving skills with attention to detail.Excellent communication and presentation skills.Desired But Not Required
Experience in market research and competitive analysis.Knowledge of data analysis tools such as Excel, SQL, or Python.Strong organizational skills and ability to manage multiple projects simultaneously.Certification as a Scrum Master is a plus.Please note that we are unable to provide visa sponsorship for this position. This includes, but is not limited to, work visas, employment-based visas, or residency sponsorship. Candidates must have valid work authorization in the United States at the time of application. Visa applications of any kind will not be considered. Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings. The anticipated base pay range for this position is $93,000 - $145,000. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually. At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.