The Practice Optimization Program (POP) is a resource to facilitate and ensure providers and practice staff are engaged empowered and enabled to achieve success in a patient-centric physician inspired and clinically driven value-based care model. This program supports the physician patient relationship inside the practice which allows for sustained engagement to address patient needs in a manner that impacts costs quality access and overall patient experience. POP is designed to address what matters to providers and the care team through the physician lens. Practice optimization activities occur within the practice to empower and enable the entire care team to operate at top of license to improve workflows and processes enhance point of care experience for both provider and patient improve practice performance reduce variation and eliminate duplication.
Transforming into a population health and value-based care organization requires processes teams and technology to eliminate the barriers that fragment care. The four Practice Optimization Program (POP) principles are designed to help do just that and include the following :
- Doing things with providers not to them and around them
- Understanding what matters most to providers
- Focusing on provider well-being as the quadruple aim in healthcare
- Optimizing what they are by enhancements not transforming them into something they are not
As a Practice Optimization Manager you will :
Be accountable for establishing and maintaining sustained engagement within practices that impacts costs quality access and overall patient experience through the deployment of tactical and strategic methodologiesBuild and effectively maintain strong relationships with practice operational and clinical leadership that informs development of performance improvement initiatives to achieve identified goalsBe a subject matter expert in value-based care who is seen as a thought partner and a trusted point of contact. Including regularly identifying educational needs and proactively seeking to address these barriers across the practice teamDevelop and deploy localized practice optimization strategies based on data analysis that includes measurable and time-specific aim statements as part of a data-informed PDSA rapid cycle optimization approachRegularly hold practice optimization meetings with practice leadership and key clinical influencers to monitor progress toward and discuss opportunities related to deployed practice optimization strategiesUse internal and external data to analyze and interpret trends. Work with appropriate stakeholders to implement proactive strategies to address issues and measure POP impactDemonstrate ability to impact the fourth aim in the quadruple aim by improving physician satisfaction across the areas of personal professional and income lifestyle to decrease physician burnoutRoutinely assist and support Enterprise Practice Optimization Team Market Presidents and Executive leadership in summarizing and measuring Practice Optimization Program impact sharing best practices provider feedback and opportunities for organizational alignment.A Day in the Life :
Regular self-driven in-practice engagement within assigned marketIndependent analysis and interpretation of healthcare data including utilization cost and quality metrics to proactively address provider practice and system needsDeploy rapid cycle optimization to support all aspects of quality patient care delivery and ensure desired outcomes are monitored and achieved through PDSA and robust documentationRegularly collaborate with internal Navvis matrix partners to support deployed practice optimization strategiesEnsure providers and practices are engaged empowered and enabled to achieve success in Value-Based CareMaximize technology (EMR Coreo Patient Portals Telemedicine etc.)What Success Looks Like in this Role :
Meet or exceed quarterly market review key performance indicators including measurable outcomes and engagement expectationsMaintain a deep understanding of Navvis client measures and requirementsIdentify assess and collaboratively work to resolve short-term and long-term issuesEnsure buy-in from key stakeholders and those affected by changesRequirements
We are excited about you if you have these things :
Bachelors degree in Business or Healthcare related field or equivalent experience4 years of healthcare management or clinic manager experience working directly with physicians and practice members with a demonstrated ability to use data PDSA rapid cycle optimization to influence utilization cost and quality metricsDemonstrated understanding of in-practice clinical workflows and protocolsHCC / RAF knowledge preferredPCMH knowledge preferredHEDIS / Quality knowledge preferredDemonstrated ability to work effectively as a member of an interdisciplinary team displaying good judgment problem solving and decision-making skills in a matrixed organizationExcellent oral and written communication skills; able to communicate professionally and effectively to a diverse audienceDemonstrated analytic skills to gather transform research and communicate data in an actionable manner necessary for performance improvement including intermediate to advanced Excel knowledge.Ability to manage stressful situationsAbility to de-escalate situationsSelf-directed and highly motivatedAbility to travel to various locations both within the state and outside the stateProficiency with Microsoft Office 365 productivity software including but not limited to Word Outlook PowerPoint Excel Lists Skype meetings and SharePointProficient in population health management technology platformsThis position covers the Northern Illinois / Southern Wisconsin territory. This role requires travel to provider offices.Primary Care experience strongly preferredWhat youll get :
Navvis is committed to attracting the most insightful and motivated talent by providing a candidate and onboarding experience that you wont find elsewhere! We foster an environment and culture that allow people to be creative feel connected and be inspired to do their best work no matter where they are on the map. For all colleagues at Navvis we strive to ensure that they have everything needed to be successful. From the basics like a competitive total rewards strategy volunteering and social engagement activities to creating company experiences that challenge you to think differently and do different things as part of our never stop learning ecosystem we support the whole person when you become a team member at Navvis.
Navvis offers a competitive benefits package including but not limited to medical dental vision 401K with a safe harbor contribution and Paid Time Off plan starting at 2 weeks.
Our Commitment :
Navvis is an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race ethnicity color gender gender identity age religion creed national origin ancestry disability perceived disability medical condition genetic information military or veteran status sexual orientation or any other protected status as defined by applicable law. Prior to the next step in the recruiting process we welcome you to inform us confidentially if you may require any special accommodation to complete your application and participate fully in our recruitment experience. Contact us at
#LI-Hybrid
Required Experience :
Manager
Key Skills
Practice Management,Veterinary Experience,Enterprise Architecture,Office Manager Experience,Enterprise Software,Healthcare Management,IaaS,TOGAF,Medical office experience,Conflict Management,COBIT,Customer relationship management
Employment Type : Full Time
Experience : years
Vacancy : 1