System Administrator

Job ID : (766415)

System Administrator 4

Location : Richmond, VA

Duration : 12 Months

Client : DOC

Onsite Job

• This position is 100% onsite with some travel statewide to different DOC facilities when needed. If there is travel involved, the candidate will be reimbursed or provided a vehicle and have expenses paid for by DOC.
• Establishes and implements enterprise level policy and procedure for conducting and maintaining the IT Asset Inventory.
• Plans and implements both current and future system processes, including user interface, security policies, and motivate the Agency to embrace desired change.
• Actively maintain IT Requests mailbox to ensure that user issues are delegated and resolved timely.
• Supports agency users via telephone, e-mail and in-person to effectively resolve IT requests and meet initiatives.
• Install and configure applications to include but not limited to; installs, troubleshoots, upgrades, integrates, and maintains systems, software, workstations, printers and wireless devices.
• Support and collaborate with team members and other technical staff to resolve IT requests.
• Prepare the facilitation of video conferencing for users.
• Schedule shipping of equipment to facility locations.
• Receive and document inbound equipment.
• Perform equipment surplus.
• Maintain real-time hardware, software, and phone peripherals electronic inventory system.
• Replenish equipment inventory as needed not to impede operation of ITU or the agency.
• Provide technical and application training to interns.
• Complete other duties, tasks or projects as assigned.
• Provides field coordination and planning for the effective use of management information systems.