Job Description
Our client, is a dynamic and customer-focused insurance carrier, committed to providing exceptional service to policyholders. They are currently seeking a highly skilled and motivated Litigation Paralegal to join their claims team.
As a Litigation Paralegal, you will play a critical role in ensuring policyholders receive prompt and fair resolution of their claims. You will be responsible for investigating, evaluating, and negotiating homeowner and / or commercial liability claims, providing a high level of customer service throughout the process.
Responsibilities :
- Initiate prompt contact of all insureds / claimants / witnesses on all new claim assignments to conduct thorough coverage and liability / injury investigations. These investigations might require the representatives take in depth recorded statements to investigate coverage and liability / injury claims.
- Ability to read medical records and properly evaluate values in multiple jurisdictions to ensure proper reserve practices.
- Ability to recognize potential subrogation opportunities.
- Review insurance policies to determine coverage and assess the applicability of policy terms and conditions to the claims being investigated.
- Provide clear and accurate coverage opinions to internal stakeholders and insured parties.
- Engage in negotiation with claimants, legal representatives, and other involved parties to reach fair and timely settlements of both 1st and 3rd party claims.
- Maintain detailed and organized claim files, documenting all relevant information, communications, and decisions.
- Ensure compliance with industry standards and best practices in claims handling.
- Demonstrate a commitment to delivering exceptional customer service by responding to inquiries, addressing concerns, and keeping all parties informed throughout the claims process.
- Ability to handle multiple responsibilities and be adept at conflict resolution while working in a team environment. Work well under pressure.
- Able to think strategically, solve problems, set priorities, make the necessary decisions to resolve complex / regular issues / claims
Requirements :
Bachelor's degree from an accredited four year college or university.Must have experience handling Litigated files.Capable of working independently without close supervision and ability to effectively manage workload while maintaining diary and focus on claim qualityMinimum of 5 years of experience in liability claims adjusting.Strong knowledge of insurance policies, coverage issues, and relevant legal principles.Excellent negotiation and communication skills.Proficient in claims management software and Microsoft Office Suite.Ability to handle complex and high-exposure claims with a focus on resolution and customer satisfaction.Licenses : not required but would be a great bonus (MA, NY, CT, NH, PA, NJ)Must have : Homeowners Insurance experience (preferably with a carrier)Salary / Benefits :
85K to $110K (we can be flexible)Hybrid (4 days in-office / week) (they can choose which remote day they want)401k matching employer contributionsCompetitive Medical, Dental, and Vision BenefitsLI-JW3