Customer Service Representative
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We're looking for a friendly and reliable Customer Service Representative to join our team.
About the Job
This is an exciting opportunity to work in a fast-paced retail environment where no two days are ever the same.
You will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and working collaboratively with colleagues to achieve sales goals.
Your key responsibilities will include :
- Greeting every customer with a smile and running the register with accuracy and speed
- Becoming an expert in lottery, cigarette, and alcohol sales, ensuring compliance with all age verification and legal requirements
- Offering friendly service and upselling customers when possible to increase sales
- Maintaining a clean and safe store environment, including deep cleaning high-use restrooms, wiping down and sanitizing gas pumps, picking up litter and trash from the floor and lot area, and taking out the trash to the dumpster in all kinds of weather
- Stocking shelves, coolers, and displays to keep merchandise looking fresh and full
- Maintaining a clean and organized store, sweeping, mopping, cleaning windows, and maintaining entryways
- Cross-training in other departments as needed
- FOLLOWING ALL SAFETY PROCEDURES AND COMPANY POLICIES
- Being a team player and stepping in to help wherever needed
- MUST HAVE OPEN AVAILABILITY, INCLUDING WEEKENDS AND HOLIDAYS
Requirements
Age requirement : Must be 18 years of age or older (for certain states) or 21 years of age or older (for all other states)Availability : Must be able to work weekends and holidaysWillingness : Be prepared to work hard and stay on your feet for most of your shiftCommunication skills : Ability to read, write, speak, and understand English effectivelyMATH PROFICIENCY REQUIREDPhysical ability : Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbsPre-employment screening : Must pass a pre-employment drug screen and be subject to a criminal history background checkPersonality traits : Friendly demeanor, knack for making xklufbp people feel welcome, detail-oriented, reliable and responsible, flexible, and adaptablePrevious experience in retail or customer service is appreciated but not requiredBenefits
Free soda or coffee while workingWeekly payFlexible schedules - full-time and part-time available401(k)Opportunities for advancement - we promote from withinPay rate : $12.48 / hourEqual Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.