Service Operations Billing Analyst

Saving the World! Help Wanted...

Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.

Celebrating 5 years on Inc. 5000 America's Fastest-Growing Private Companies list. Recognized in Time Magazine's Best Inventions of 2025.

We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!

We are seeking a Service Operations Billing Analyst to join our team, with a primary responsibility to support our client base and billing team with preventive maintenance, vendor, and ancillary charges. This candidate ideally has experience working with data validation and close attention to detail.

Responsibilities :

• Review HVAC survey submissions, services and vendor invoices to validate data and set up sites in proprietary software.
• Investigate discrepancies using all available resources, populate attributes to track issues.
• Work closely with adjacent teams to facilitate error resolution and drive process improvements.
• Coordinate unenrollment / opt outs along with monitoring new deals and updating weekly notification log.
• Understand our Energy Management Outsourcing Agreements while ensuring all pertinent language matches sites, working to upload missing values when applicable.
• Ensure the satisfaction of clients by providing Ad-Hoc reports & supporting documents along with investigating billing and payment errors and reconciling accounts.
• Actively participate in process improvement including but not limited to : Reporting, Validation tests, System enhancements.
• Create, review, and approve Budderfly PM & Ancillary invoices, ensuring timely and accurate delivery to customers.

Desired Skills and Experience :

Location : Hybrid with Tuesday - Thursday in Shelton, CT office.

Compensation

$63,000-$70,000 USD

Compensation is based on factors including level of experience, skillset, qualifications, and location.

What We Offer :

Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.

We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career web page as a result of your disability.