Service Technician 1

Job Description

Job Description

Title

Field Technician

Reports To

Service Manager

Summary

The Field Technician is responsible for troubleshooting and resolving equipment needs on-site with customers. Involves diagnosing and repairing equipment performance issues according to required specifications of the client’s equipment and operational needs. When not in the field, the Field Technician works on the production floor as an Assembly Mechanic reporting to the Operations Manager.

Must be able to travel.

Employee Expectations

All employees of CZM-USA are expected to uphold our values at all times. We expect all employees to demonstrate :

• E nthusiasm for our business,
• Simplicity in finding solutions,
• Commitment to the client by always fulfilling our promises,
• Innovation through continuous improvement,
• Value and recognition of each other’s technical competencies , and
• Ethical behavior in all we business interactions.

Position Requirements

Key Responsibilities

Diagnose & Repair

Customer Interactions

Preventive Maintenance & Safety

When not in the field, the Field Technician works on the production floor as an Assembly Mechanic reporting to the Operations Manager.

Traits & Distinguishing Characteristics

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Status

Non-Exempt (Hourly)