Job Details
Montrose West Hollywood - West Hollywood CA
$110000.00 - $130000.00 Salary / year
Description
About our company :
Springboard Hospitality is a premier third-party hotel management company with a 30 year history transforming lifestyle hotels from the islands of Hawaii to the tip of Florida.
Springboard team members are a diverse mix of independent innovators savvy storytellers adventure-seekers tech entrepreneurs free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people properties & communities. From memorable moments at the front desk to thoughtful room touches to inspired onsite programming the Springboard team is committed to empowering the travelers journeyinviting them to experience the frequency of each hotels locale pushing authentic human connection exploration and discovery while also driving revenue.
Springboard values intentional culture and whole-heartedly believes in nurturing training and empowering the careers of the hospitality leaders of today and tomorrow encouraging them to travel and explore through Springboards award-winning portfolio. From work life balance to career development Springboard values and invests in the greater team reflected in zero corporate turnover during the pandemic well positioned for continued growth through the future.
mission :
Responsible for implementing and optimizing Revenue Management policies procedures and strategies within an assigned geographical area in order to maximize profitability for rooms and food & beverage through the implementation of effective pricing and distribution strategies. This will include but will not be limited to the communication of company revenue management standards through property visitation remote auditing training and analysis of hotel revenue performance against established goals and forecasts.
Supervise and coordinate revenue management strategies for all hotels within their region and supply critical analysis on company-wide decisions affecting pricing occupancy revenue goals and commercial planning. The Area Director Revenue Management will need strong analytical skills and experience resolving day to day business challenges. This associate will conduct on-going assessments of competitive hotel chains and revenue management practices to understand demand and develop strategies.
SCOPE OF WORK TEAM
- Reports to Regional Director of Revenue Management Corporate Director of Revenue Management & Regional VP of Operations
RESPONSIBILITIES
Responsible for providing support to the Regional Director of Revenue Management by implementing and optimizing Revenue Management policies procedures and strategies within an assigned geographical area in order to maximize profitability for rooms and food & beverage through the implementation of effective pricing and distribution strategiesCreate and develop pricing strategiesRegular communication with and solicitation of feedback from General Managers regional counterparts from other disciplines Corporate and Ownership groupsProvide Revenue Management support to assigned regional hotelsProvide recommendations to all constituents in keeping with Revenue Management Standards approved business processes and company goalsDevelop documentation and webinar training content to educate hotels on Revenue Management Best Practices system functionality and brand and company initiativesWork closely with the Senior Director team and responsible RDRMs to ensure a consistent message is delivered to all hotelsEnsure hotel level forecasts reflect current business volumes and trends anomalies or major variances are questioned and validatedManage and oversee strategy for all 3rd party distribution Including parity troubleshootingAnalyze overall monthly regional performance and provide summary report with recommendations to improve long term strategies.Develop plans where needed to overcome deficienciesProvide guidance and feedback during the budgeting forecasting and commercial planning process with hotels and markets within realm of responsibilityComplete audits of hotels to ensure compliance with Revenue Management StandardsTrack compliance with standards or recommendations and follow-through to completionEffectively evaluate market demand by utilizing turndown property diagnostics CRS reports market share competitive pricing and STAR Data reportsProactively review and analyze rate and inventory management and strategy effectivenessEffectively use Springboard systems and tools to determine implement and monitor accurate selling strategies in all distribution channelsEvaluate and make recommendations on strategies to improve group salesAny other reasonable requests made by Springboard ManagementNON-ESSENTIAL FUNCTIONS :
Participate in sales blitzes and outside sales callsPerform special projects and other responsibilities as assigned; participate in task force and Corporate assignments as needed perform special projects and other responsibilities as assigned.Participate in hotel committees MOD program and task force assignments.Qualifications
Qualifications : EXPERIENCE :
Prior Experience :A minimum of seven (7) years of experience in revenue management or analytical rolesA minimum of five (5) years cross-functional experience in hotel management or related industryA minimum of four (4) years of managerial experienceExperience in independent boutique propertiesProficiency with standard Microsoft Office toolsExceptional verbal and written communication skillsAbility to perform critical analysisAbility to travel on short notice and adaptable to schedule changesSkills and Abilities :
A minimum of ten (10) years of professional experienceAdaptable experience with travel industry reservation systemsAdaptable experience with hotel property management systemsStrong experience in hospitality forecasting pricing and inventory controlCross brand or product line experienceStrong Management and leadership skillsOperates with a sense of urgency and disciplineIT Expertise :Advanced knowledge of computer software (including Microsoft Office outlook) and web analytics tools is preferred.
Opera Sabre / SynXis Duetto and Spider BI Is preferred.Education :BA / BS bachelors degree or commensurate work experience
Subject Expertise :Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
Report any unusual occurrences and / or request to Supervisor.Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.Must be service oriented with excellent customer service and sales skillsMust be able to effectively communicate to guests management and coworkers and read write and understand the English languageMust be energetic and outgoingMust possess excellent interpersonal and organizational skillsMust be able to follow directions with attention to detail speed and accuracyMust be a team player with the ability to work under minimal supervisionMust be able to multi-task in a fast-paced work environmentMust be able to understand and work with basic financial information and solve basic arithmetic problemsMust be able to type 45 wpm and have the ability to input data and access information on the computerMust have proficient working knowledge of Microsoft Office Opera; preferred.Must be able to exercise confidentiality and discretion.OTHER EXPECTATIONS :
Abide by payroll policies procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.Demonstrate a working knowledge of all company safety and security procedures.Travel required : As needed for hotel familiarization content creation shoots and to meet with colleagues.Hours Required : Must primarily work during Springboard Hospitality business hours Monday - Friday 8am - 5pm (PST) while understanding that the hotel business functions 24 / 7 and some weekend or holiday work may occasionally be required.Benefits :
Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours / week or more that includes :
Full Time Benefits
Competitive Base SalaryPTOMedical Dental Vision Life Pet Insurance401KCostco MembershipBereavement LeaveManagement Contract Referral ProgramEducation AssistanceAdditional Per Position
Employee Rates at all of Springboard Hospitalitys 35 HotelsMonthly Cell Phone StipendDry Cleaning ServicesHotel Level Executive Bonus ProgramRetention BonusesLead Share ProgramAssociate of the Month / Quarter & Company-wide Associate of the Year ProgramsAssociate Referral Bonus ProgramSpringboard Hospitality Core Values :
CONNECTED. We are plugged into people technology and the cutting edge of culture.INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.PERSONALIZED. We are devoted to authentic human connection personalizing our approach to the guests and owners that we serve.DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race color sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender religious creed (including religious dress and grooming practices) marital status domestic partner status age national origin or ancestry physical or mental disability medical condition genetic information and characteristics sexual orientation gender identity or expression military or veteran status or any other basis protected under federal state or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
Required Experience :
Director
Key Skills
Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills
Employment Type : Unclear
Experience : years
Vacancy : 1
Monthly Salary Salary : 110000 - 130000
