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UX Designer
UX DesignerKonica Minolta Business Solutions Ltd • Ramsey, NJ, United States
UX Designer

UX Designer

Konica Minolta Business Solutions Ltd • Ramsey, NJ, United States
24 days ago
Job type
  • Full-time
Job description

Overview

We're seeking an Experience Designer to join our growing Experience Design team at a pivotal moment in our transformation. Designed for someone who wants to make the leap from individual contributor to strategic leader, this position offers the opportunity to develop senior-level skills across research, strategy, and organizational change, while helping to reshape how our organization operates.

Responsibilities

Lead Research-Driven Design Initiatives

  • Conduct mixed-method research to understand user needs across employee and customer experiences
  • Synthesize complex findings into actionable insights that drive design decisions
  • Create journey maps, workflows, and conceptual models that align teams around opportunities
  • Use prototyping and experimentation to explore and validate solutions
  • Focus on understanding the underlying jobs users are trying to accomplish

Drive Strategic Design Conversations

  • Partner with design leadership and executive stakeholders to define an experience strategy that supports our digital transformation
  • Present research findings and design recommendations with clarity and impact
  • Facilitate workshops and design sprints to challenge existing assumptions and solve complex business challenges
  • Translate business objectives and technical constraints into human-centered solutions
  • Help leaders see beyond current limitations to what's possible
  • Design Enterprise Experiences

  • Create experiences across platforms like Salesforce and ServiceNow
  • Design solutions that balance user needs, business goals, and technical feasibility
  • Develop scalable patterns and approaches for consistent experiences
  • Focus on outcomes and impact rather than pixel-perfect deliverables
  • Champion new ways of working through the experiences you design
  • Enable Organizational Transformation

  • Help teams across the organization adopt design thinking methodologies
  • Share research insights and design methods to build organizational capability
  • Act as a change agent, helping colleagues embrace new approaches
  • Contribute to building our design culture and practice
  • Model the innovative thinking we need to transform our business
  • Qualifications

    Required Qualifications

  • 3-5 years of experience with demonstrated growth in UX design, design research, or related field, and readiness to expand into strategic and organizational work
  • Strong portfolio demonstrating research-led design process and strategic thinking
  • Experience with both qualitative and quantitative research methods
  • Excellent communication skills with the ability to influence senior stakeholders
  • Preferred Qualifications

  • Experience designing for Salesforce, ServiceNow, or similar enterprise platforms
  • Background working in organizations undergoing digital transformation
  • Knowledge of change management and adoption strategies
  • What Makes You Stand Out

  • Genuine interest in using design methods to transform how businesses operate
  • Knowledge of frameworks like Jobs-to-be-Done for understanding user motivations
  • Demonstrated ability to grow beyond your comfort zone and challenge conventional thinking
  • About Us

    Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.

    Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

    Au sujet de Konica Minolta

    Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.

    Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.

    EOE Statement

    Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

    Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

    Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.

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