Program Director

Job Type

Full-time

Description

The Program Director leads the strategy, operations, and continuous improvement of the organization's programs to ensure high-quality, data-informed service delivery that is aligned with organizational goals. This role centers on building sustainable systems, strengthening collaboration across teams, and supporting staff development to drive consistent, client-centered outcomes.

Program Leadership and Strategy

• Lead the strategic direction for all program areas, ensuring alignment with community needs and the organization's mission and goals.
• Ensure client-centered services by staying current on best practices in the field and monitoring and proactively responding to client feedback.
• Oversee program design, delivery, and evaluation to ensure consistent quality, program effectiveness, and measurable impact.
• Develop and be accountable for performance and success metrics to support strategic decision-making, continuous improvement, and new program development.
• Coordinate with other leadership roles to represent programs in external meetings or partnerships, as needed.

Staff Leadership and Development

Program Operations and Management

Data, Evaluation, and Outcomes

Perform other duties as may be required by supervisor

Requirements

Qualifications

Skills Needed

Working Conditions and Physical Effort

Salary Description

$80,000 - $90,000 / year