System Analyst

About Client :

The client is a global provider of digital business transformation, digital engineering, and information technology (IT) outsourcing services that accelerate our clients' journey to their digital future. The company readily understands its clients' business challenges and uses its domain expertise to deliver innovative applications of technology to address their critical business challenges.

It helps clients execute successful end-to-end digital business transformation initiatives.

Rate Range : $60-$63 / Hr

Job Description :

• Bachelor's degree required technology related field preferred
• Familiarity with Genesys or similar telephony platforms
• 5+ years of project delivery experience in a systems or business analyst role
• 3+ years working on agile teams delivering value in digital products (Agile / Scrum experience preferred)
• Experience with systems development methodologies and formal documentation processes Proven track record of delivering in a fast paced, evolving environment
• Experience with project management in a technology / software development organization
• Experience crafting web based transactional applications in Agile / Scrum methodology, including requirements, user stories, and project tracking using JIRA
• Knowledge of the financial services industry and contact center / telephony space is a plus
• Experience with APIs is a plus
• Experience with contact center integration projects
• Exceptional communication skills as a writer, presenter, and facilitator, both written and verbal
• Strong collaboration and consensus building abilities
• Results oriented mindset with the ability to operate effectively at both strategic and tactical levels
• Proactive team player who understands how systems applications can solve business problems and meet objectives
• Broad application technology knowledge e.g., SQL, use case writing, business process and system workflow documentation and recognized expertise in two or more areas
• Highly developed organizational skills, including the ability to prioritize tasks and meet deadlines
• Entrepreneurial thinker, comfortable embracing, proposing, and leading change
• Experience solving complex business problems and translating them into simple software solutions Comfortable working in a highly matrixed environment involving multiple partners and technical groups.

About ApTask :

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer :

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com

Applicant Consent :

By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply

About ApTask :

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer :

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com.

Applicant Consent :

By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.