Teller - Newark Branch

Description

Hours : 40

Schedule :

Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9 : 00 a.m. – 5 : 00 p.m., Tuesday & Wednesday 9 : 00 a.m. – 4 : 00 p.m., Friday 9 : 00 a.m. – 6 : 00 p.m., and Saturday 9 : 00 a.m. – 1 : 30 p.m. Must be flexible to meet current and future business needs.

Comprehensive Benefits :

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

Pay : $19.66 per hour

In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.

Join us to be part of our success and growth!

Purpose of Position :

This position is responsible to effectively and efficiently process customer transactions in a branch environment and refer customers that may need guidance in identifying the right financial solutions. This will lead to building long-term mutually beneficial relationships and support the achievement of business results. This position is also accountable to engage in supporting the key building blocks to ESL’s success

Accountabilities :

Process customer transactions effectively, efficiently and accurately

Meet transactions per FTE target

Meet balance accuracy standards

Participate in achieving team lead objectives.

Participate in efforts to achieve unit’s customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores.

Ensure compliance with Audit / Operational controls

Adhere to member focus processes and expectations

Participate in coaching processes to improve proficiency in Member Focused behaviors

Attend sales meetings, participate in sales activities to increase sales success

Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets.

Qualifications :

High School diploma or High School equivalency diploma required

6-12 months teller experience preferred

Proficient in PC applications

Good verbal and written communications skills

People and team oriented

Prior sales experienced preferred

Maintains a high degree of flexibility in support of branch needs

Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

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Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights () notice from the Department of Labor.