Client Service Associate - Entry Level

Job Description

Job Description

We’re hiring an Entry-Level Client Service Associate to join our dynamic team and play a key role in delivering exceptional customer and client support.

This is an ideal opportunity for recent graduates or individuals looking to start a rewarding career in client relations, customer service, or account management. You’ll receive hands-on training, work closely with internal teams, and gain the professional experience needed to grow within the company.

Key Responsibilities :

Provide prompt, professional, and solutions-focused support to clients and customers

Assist in onboarding new clients and maintaining accurate account information

Collaborate with internal departments (sales, operations, marketing) to resolve client issues and ensure satisfaction

Help track client feedback and recommend service improvements

Support team initiatives to enhance overall client experience

Maintain organized documentation and update CRM systems as needed

What We’re Looking For :

Excellent communication and interpersonal skills

Strong organizational skills and attention to detail

Ability to multitask and prioritize in a fast-paced environment

Problem-solving mindset with a customer-first attitude

Team-oriented with a proactive, professional demeanor

Bachelor’s degree preferred (Communications, Business, Marketing, or related field)

What We Offer :

Paid, On-the-Job Training : Learn industry tools, communication techniques, and client support strategies

Career Growth Opportunities : Internal promotion paths and professional development programs

Supportive Team Culture : Collaborative and inclusive work environment

Competitive Compensation : Base salary with performance-based bonuses

Full Benefits Package : Health, dental, vision, paid time off, and other employee perks