Sales Associate

JOB TITLE : Sales Associate

IMMEDIATE MANAGER : Store Manager

DIRECT REPORTS : 0

DIRECT REPORTS TITLES : N / A

JOB CLASSIFICATION : Non - Exempt

BUDGET RESPONSIBILITY : N / A

THE PURPOSE

As a Sales Associate , you will maintain outstanding customer service as per company standards, achieve individual sales goals, drive team collaboration, maintain True Religion merchandising standards, and safeguard company assets.

THE ROLE

• Greet and acknowledge every customer, maintaining solid product knowledge and all other aspects of customer service.
• Maintain an awareness of all promotions and advertisements.
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Assist in processing and replenishing merchandise and monitoring floor stock.
• Assist in completing price changes within the department.
• Operate a computerized point of sale cash register and inventory management system : including the accurate entering of sales information : receiving payment for products : processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips.
• Reconcile daily sales and prepare deposits and end of day reports for management.
• Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom.
• Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management.
• Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.

YOU ARE

REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES