Talent.com
HVAC Service Dispatcher / Schedule Coordinator
HVAC Service Dispatcher / Schedule CoordinatorAmber Mechanical Contractors, Inc. • Alsip, IL, USA
HVAC Service Dispatcher / Schedule Coordinator

HVAC Service Dispatcher / Schedule Coordinator

Amber Mechanical Contractors, Inc. • Alsip, IL, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Amber Mechanical Contractors, Alsip IL.

We have been serving Chicago land and Northwest Indiana since 1959!

We are locally owned and operated, and are an industry leader in heating, AC, and indoor air quality, and have been providing quality services to our residential and commercial customers.

We have an immediate opening for a dynamic Service Dispatcher HVAC to join our team, someone with passion for serving customers, and stellar communications skills. This position is the initial contact with our customers and plays a vital role in providing administrative support.

Benefits :

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K for retirement
  • Paid vacation
  • Paid holidays, flex days, and more!

Job Title : Service Dispatcher HVAC

Pay Scale : $25.00 - $28.00 per hour, Depending on Experience

Work Hours : 7 : 00 am to 4 : 00pm, Monday through Friday, with some overtime

What you will be doing :

  • Answering incoming calls
  • Schedule and coordinate all service calls as calls are received
  • Create dispatch ticket for all service calls
  • Dispatch technicians
  • Maintain the dispatch board / schedule
  • Forecast workload for 2 - 3 days out
  • Contact customers with a "Parts Pending" status as parts are received for scheduling
  • Follow up on all pending and recommended work with customers utilizing the pending work log
  • Maintain the maintenance agreements, scheduling, database information, customer hard files and renewals
  • Order parts for special orders
  • Update customer files as information is received from installation. (Extended warranties, equipment info, new customer information)
  • Maintain customer history files in database
  • Qualifications / Skills :

  • 2 years related experience in customer service, schedule coordinating, dispatching or project coordinating, or equivalent combination of education and experience
  • Dispatching experience HVAC, plumbing, electrical, construction or similar industry experience desired, and we will train on the job
  • Advanced customer service skills
  • Microsoft Office Suite experience
  • Ability to cultivate and maintain strong relationships with clients and technicians
  • CRM database experience
  • Type 40 + WPM with accuracy
  • Strong organizational skills and high attention to detail
  • Geographical knowledge of service area is ideal
  • High school Diploma or equivalent
  • service, service dispatcher, dispatcher, customer service, scheduling, appointment scheduler, customer rep, admin, administrative assistant, administrative person, receptionist, hvac dispatcher, dispatch, technical, green company, team, coordinator, service coordinator, call scheduler, answer phones, service customers, team coordinator

    Create a job alert for this search

    Hvac Dispatcher • Alsip, IL, USA

    Related jobs
    HVAC Superintendent

    HVAC Superintendent

    Gpac • Chicago, Illinois, United States
    Full-time
    Quick Apply
    As the HVAC / MEP Superintendent, your primary responsibilities will be to assist to ensure that the project is completed within the established time parameters. This includes assisting in developing ...Show more
    Last updated: 12 days ago
    HVAC Service Technician

    HVAC Service Technician

    Deljo Heating and Cooling • Chicago, IL, USA
    Full-time
    Quick Apply
    A Century of Comfort : Your Trusted HVAC Experts!.Deljo Heating and Cooling, Chicago IL.We have been making comfort a priority for Chicago families since 1922, dedicated to delivering exceptional HV...Show more
    Last updated: 30+ days ago
    Dispatcher

    Dispatcher

    Sodexo • CHICAGO, IL, US
    Part-time
    MOUNT SINAI HOSPITAL - 40028005.Varying shifts, days / hours (open availability preferred).More details will be provided during the interview process. Working with Sodexo is more than a job; it’s a ch...Show more
    Last updated: 23 days ago
    Drive with Lyft - Earn on Your Own Schedule

    Drive with Lyft - Earn on Your Own Schedule

    Lyft • Steger, IL, United States
    Full-time +1
    Get a maximum of $400 in bonuses in Chicago.Earn $100 for every 10 rides in 7 days (limit 4).Lyft is a flexible earning opportunity and a platform that connects drivers with individuals that need r...Show more
    Last updated: 30+ days ago • Promoted
    Future Opportunities

    Future Opportunities

    Doornbos Heating & Air Conditioning • Alsip, IL, USA
    Full-time
    Quick Apply
    Thank you for your interest in working for Doornbos Heating & Air Conditioning!.We are a local HVAC Company located in Alsip IL. We have built a strong reputation in our community, and we contin...Show more
    Last updated: 30+ days ago
    Central Scheduling Scheduler

    Central Scheduling Scheduler

    Saint Anthony Hospital • Chicago, Illinois, United States, 60623
    Full-time
    Central Scheduling Scheduler - Central Scheduling.Saint Anthony Hospital is a diverse and community-centric organization in which one’s career and thrive in, while addressing the health and wellnes...Show more
    Last updated: 30+ days ago
    Traveling Superintendent

    Traveling Superintendent

    Falcon Construction • Chicago, IL, US
    Full-time
    Quick Apply
    Traveling Superintendent Falcon Construction is seeking a Traveling Superintendent in various locations.Come join our growing organization!. Position Summary The Traveling Superintendent is responsi...Show more
    Last updated: 30+ days ago
    Field Technical Service Specialist - Illinois

    Field Technical Service Specialist - Illinois

    Hankook Tire America • Monee, IL, United States
    Full-time
    Midwest Regional Field Service Specialist - Monee, IL - Hybrid.Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South...Show more
    Last updated: 5 days ago • Promoted
    Technical Service Manager, HVAC

    Technical Service Manager, HVAC

    The Scion Group • Chicago, Illinois, United States
    Full-time
    Quick Apply
    Want to learn more about The Scion Group? We are interested in every qualified candidate who is eli...Show more
    Last updated: 30+ days ago
    Scheduler - Surgery

    Scheduler - Surgery

    Resurrection Health Care • Chicago, IL, United States
    Full-time
    W Talcott Ave, Chicago, IL 60631.The Surgery Scheduling Coordinator routinely books surgical cases for pediatric, adolescent, adult and older adult patients for the OR and the G.Coordinates and con...Show more
    Last updated: 4 days ago • Promoted
    HVAC Service Technician

    HVAC Service Technician

    Guardian Heating & Cooling Services LLC • Chicago, IL, USA
    Full-time
    Quick Apply
    Guardian Heating and Cooling, Chicago IL.A tradition of excellence for over 72 years!.Family owned and operated, we specialize in residential and commercial HVAC services in Chicago, IL and surroun...Show more
    Last updated: 30+ days ago
    HVAC Installer

    HVAC Installer

    People MVR • Oak Forest, IL, US
    Full-time
    Quick Apply
    At King Heating Cooling and Plumbing, we’re known for our outstanding customer service.Since 1968, people throughout Chicago and Northwest Indiana have counted on King for quality services an...Show more
    Last updated: 30+ days ago
    Service Manager - Urgently Hiring!

    Service Manager - Urgently Hiring!

    United Rentals • Lynwood, IL, United States
    Full-time
    If you’d like the chance to make your mark with the world’s largest equipment rental provider,.You’ll have the opportunity to hire and motivate an amazing team of Service Technicians.You’ll continu...Show more
    Last updated: 30+ days ago
    Broadband Dispatcher I

    Broadband Dispatcher I

    Astound • Crestwood, IL, United States
    Full-time
    Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected wi...Show more
    Last updated: 3 days ago • Promoted