Provide sales and administrative support by managing customer inquiries processing orders maintaining CRM data and assisting the sales team to ensure exceptional service and smooth operations.
Key Responsibilities :
Handle inbound / outbound sales calls and customer inquiries
Process and track orders from start to delivery
Maintain accurate CRM and order records
Support the sales team with follow-ups and lead management
Resolve customer issues promptly
Assist with reports and administrative tasks
Stay informed on products promotions and market trends
Qualifications :
2 years in sales support account management or similar
Strong communication and organizational skills
Proficient in Microsoft Office and CRM tools
Customer-focused with a proactive attitude
Benefits : 401(k) with matching
Health and disability insurance
Employee discounts and profit-sharing
Paid holidays vacation and sick leave
Key Skills
Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support
Employment Type : Full Time
Experience : years
Vacancy : 1
Yearly Salary Salary : 50000 - 60000
Sales Support Specialist • Middlesex County, Massachusetts, USA