Front Desk Associate - York Region (Markham & Richmond Hill)

Front Desk Associate - York Region (Markham & Richmond Hill)

Join us as a Front Desk Associate (FDA), supporting both of our vibrant Myo clinics in York RegionMarkham and Richmond Hill!

Myo - Richmond Hill (10785 Leslie St Unit #303, Richmond Hill ON)

Myo - Markham (8228 Birchmount Rd B, Markham, ON)

Front Desk Associates (FDA) at Myo are responsible for providing exceptional service and hospitality, managing all aspects of clinic front desk operational tasks, and providing consistent support to our team of clinicians treating at each clinic.

The ideal candidate will have availability for 4 shifts / week, with weekend availability - Sundays a plus!

Who We Are

Myo is modern physical therapy to futureproof your body. Through 1 : 1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.

Join us in our mission to raise body IQ globally! #FutureproofYourBody

What You'll Do

• Provide all clients exceptional service and hospitality in line with Myo standards
• Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk in, written communication
• Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management
• Ensure all claims, invoices, transactions are submitted and filed accurately
• Maintain clean, consistent client notes for seamless service to each client
• Consistently monitor and maintain clinic organization and cleanliness : this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks
• Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned
• Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one shift to the next
• Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant

Who We're Looking For

Myo Benefits + Perks :

Apply today - here's what you can expect

Our Hiring Process

We believe in creating a thoughtful and engaging hiring experiencejust like the client experience we provide at Myo. If your application is selected, you'll have the opportunity to meet with our Operations Lead for a great conversation about your background in client services, your accomplishments, and what drives you.

This is also your chance to dive deep into your customer service and administrative experience, align with our values, and explore how you can grow with us. Plus, you'll get to see our beautiful clinic firsthand and get a feel for the vibrant environment youd be a part of!

Were excited to meet you and explore the possibilities together!

Why Myo?

At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, youll be the face of our clinicscreating a welcoming atmosphere, supporting our clinicians, and ensuring every client has an outstanding experience.

Join us in helping people move better, feel better, and Futureproof Their Bodies.

Core Values

At the heart of our operational ethos lie our core values, encapsulated by a commitment to :

Learn more about us through our YouTube and Instagram .

$18.50 - $21.50 an hour

Compensation details : 18.5-21.5 Hourly Wage

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