Chief Operating Officer (COO) for Microsoft focused Cybersecurity Firm

Agile IT is a Microsoft‑focused consulting and managed services provider. We help organizations modernize and secure Microsoft 365, Azure, and GCC / GCC‑High environments and turn security and compliance into durable, repeatable outcomes for customers.

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

Our mission : CMMC for the DIB We exist to help the Defense Industrial Base achieve and sustain CMMC compliance so the DoD supply chain can operate securely. The COO will convert this mission into scalable operations by : Building a repeatable, audit‑ready operating model that maps CMMC (and NIST 800‑171 / 172) controls into day‑to‑day managed services on Microsoft cloud platforms. Protecting CUI / FCI through standard runbooks, control monitoring, and evidence capture embedded in our tooling and delivery. Shortening time‑to‑readiness for assessments while maintaining continuous compliance (not point‑in‑time). Enabling primes and subcontractors across the DIB with right‑sized offerings that scale from advisory to fully managed compliance.

We’re hiring a mission‑driven, hands‑on COO to lead end‑to‑end service delivery, transform operations, and scale our CMMC‑centric offerings for the DIB. You blend deep Microsoft consulting expertise with MSP / professional‑services leadership and a track record of operationalizing compliance at scale. What you’ll do DIB / CMMC mission leadership Own our CMMC program : readiness assessments, remediation roadmaps / POA&Ms, evidence automation, assessor coordination, and post‑assessment sustainment. Translate CMMC / NIST controls into standardized delivery (runbooks, OLAs / SLAs, control owners, monitoring, reporting). Drive platform‑led compliance : integrate evidence and control checks into RMM / PSA, Microsoft security tooling, and automation. Service operations & delivery Lead Managed Services, Professional Services / Project Delivery, Customer Success Teams, and Operations. Implement and mature ITIL processes (incident / problem / change), KPI dashboards, and continuous‑improvement cadences. Standardize Microsoft‑centric offers (Azure, M365, GCC / GCC‑High, security) with clear scoping, pricing, and capacity models. Financial & growth ownership Own services P&L; improve utilization, forecasting, and gross margins. Align delivery capacity with pipeline; partner with Sales / Pre‑sales / Finance on pricing, SOW quality, and renewals. People & culture Build and coach a high‑trust, compliance‑first delivery organization (Service Managers, PMs, Technical Leads, TAMs). Develop leaders; establish accountability and clarity of ownership for services and controls. Customer & partner engagement Act as executive sponsor for strategic DIB accounts; lead major escalations. Collaborate with primes, partners, and assessors to ensure smooth assessment and sustainment cycles.   What success looks like (12–18 months) 100% evidence completeness for managed CMMC customers; ≥90% SLA attainment across services. Time‑to‑audit‑ready reduced by X% (set baseline upon start). Utilization and gross margin improved to targets while maintaining top‑quartile CSAT / NPS. Standardized CMMC service / product catalog with clear tiers and automation coverage.

Required qualifications 10+ years in technology delivery; 5+ years senior operations leadership (VP / Head / COO) in an MSP or Microsoft partner environment. Deep, hands‑on Microsoft expertise (Azure, Microsoft 365 / Intune / Endpoint, Microsoft security stack); experience with GCC / GCC‑High or Azure Government strongly preferred. Demonstrated P&L ownership, capacity planning, utilization management, and margin optimization. Strong service‑management (ITIL) background; KPI design and operational cadence leadership. Understanding of MSP billing (PSA, Microsoft NCE) and automation platforms (RMM, API Integrators (i.e. n8n, Rewst). Outstanding executive presence and escalation management with strategic customers.   Preferred Built or scaled a CMMC‑aligned managed service or compliance program. Proven CMMC experience delivering readiness, remediation, evidence management, and assessment preparation for DIB / DoD contractors. Experience with automation for compliance (evidence capture, monitoring, GRC tooling), RMM / PSA strategy, and runbook automation. Bachelor’s, MBA and / or relevant certifications (e.g., CMMC practitioner / assessor training, CISSP) preferred.

Compensation & benefits Competitive executive compensation (base + performance bonus + potential equity). Comprehensive benefits (medical, retirement, PTO, professional development). Mission‑driven work that directly strengthens the national security supply chain. PandoLogic. Keywords : Chief Operating Officer (COO), Location : San Diego, CA - 92108