Early Morning Full Time Member Services Representative

Join The Club

We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 150+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 150 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional Manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!

But it all starts at the front desk where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.

Essential Duties And Responsibilities

• Provide an exceptional customer service experience.
• Responsibilities include : checking members into the system, taking prospective members on tours then assisting them with the new account sign-up process, facilitating needed updates to member's accounts, responding to member questions and concerns in a timely and professional manner and elevating to Assistant Manager or Manager as needed, detailed cleaning in all areas of the facility.

Qualifications / Requirements

Physical Demands

Benefits & Perks

APPLY TODAY!