Associate Director, Instructional Design & Learning Strategy

Associate Director, Instructional Design & Learning Strategy

Shape the Future of Learning at UniFirst

At UniFirst, our people are the reason we succeed. Helping them learn, grow, and deliver their best every day is how we strengthen our culture and serve our customers. We're seeking a Senior Manager of Instructional Design & Strategy to join our Talent Management team and lead the development of innovative, business-driven learning experiences. This is a critical leadership role where you'll combine strategy, consulting, and design to reimagine how learning happens across UniFirst. From field training to compliance programs and new business launches, you'll ensure our people are equipped with the skills they needdelivered through modern, engaging methods that drive measurable results.

What You'll Do

• Strategic Leadership : Provide the vision and roadmap for on-the-job / functional training, ensuring consistent effectiveness through systematic program evaluation and continuous improvement.
• Lead and Inspire : Build, lead, and coach a team of high-caliber instructional designers, training facilitators, and program managers (including vendor partners and contractors).
• Consult with Business : Partner with business leaders to provide consultation on adult learning theory, instructional design best practices, and emerging learning technologies, and to understand their goals, identify skill gaps, and design tailored learning solutions that deliver impact across diverse business units.
• Develop and deliver toolkits, templates, and playbooks to enable leaders across the business to provide effective training and learning.
• Ensure best practices in training facilitation and equip business leaders with effective facilitation skills.
• Design with Innovation : Leverage the latest tools and methodsArticulate 360, Adobe Captivate, Camtasia, Vyond, virtual classroom platforms, microlearning, and AI-enabled solutionsto build high-quality instructor-led, e-learning, and blended learning programs.
• Drive On-the-Job Learning : Build programs that extend learning into the flow of work through coaching, mentoring, and real-world application.
• Collaborate Broadly : Work closely with HRBPs, Leadership Development, and HR Technology teams to ensure alignment with broader talent initiatives.
• Measure Success : Define and track program outcomes, ensuring learning solutions are aligned with compliance requirements and deliver measurable business results.

Qualifications

How You'll Be Successful

What You'll Bring

Benefits & Perks :

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

UniFirst Recruiters and / or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.