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Pre-Production Specialist
Pre-Production SpecialistBoxercraft • Mableton, GA, US
Pre-Production Specialist

Pre-Production Specialist

Boxercraft • Mableton, GA, US
2 days ago
Job type
  • Full-time
Job description

Pre-Production Specialist

The Pre-Production Specialist is the key contact between customers and internal teams to ensure orders are accurate, approved and ready for production. The Pre-Production Specialist will also manage the order processing of key EDI, Ecommerce accounts, and special embellishment programs.

Role And Responsibilities

  • Serve as liaison between customers and internal departments during the pre-production phase
  • Review and verify work orders, artwork files, and production details prior to release
  • Coordinate with sales, art, and production teams to ensure all job components are approved and scheduled
  • Collaborate with the art department to ensure artwork meets embellishment specifications
  • Assist with quality assurance checks to catch issues before production
  • Maintain and update databases and internal systems for tracking jobs in the pre-production phase
  • Handle pre-production changes or issues professionally and promptly
  • Maintain accurate records of all communications, changes, and approvals in the order management system
  • Work closely with operations leaders and other teams to coordinate production plans that achieve the company objectives related to customer service, efficient resource / capacity utilization and inventory investment
  • Handle the order processing for Ecommerce and EDI accounts
  • Assist with invoice and billing accuracy
  • Communicate with CS team and / or customers regarding order status
  • Assist with the development, testing and implementation of improvements to ERP system and other software platforms

Qualifications

  • 2 years Associate's degree, Bachelor's degree preferred
  • 3+ years in the apparel embellishment industry
  • Proficiency with various personal computer software applications including but not limited to Excel, Word and Power Point. Familiarity with ERP systems a plus
  • Skills

  • Able to use logic and methods to solve problems and determine effective solutions
  • Possess strong organizational and time management skills
  • Self-starter and willing to take initiative and make decisions
  • Effective and clear communication skills, verbal and written. Strong listening skills
  • Flexible with schedule and desire to "get the job done" past normal work schedule when needed
  • Physical Requirements

  • Work in warehouse where climate temperatures vary between hot / cold, where standing and / or walking all day may be required. Must be able to lift up to 50 lbs
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers
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    Specialist • Mableton, GA, US