Talent.com
Support Specialist, Sales Operations
Support Specialist, Sales OperationsKinder's • Walnut Creek, California, USA
Support Specialist, Sales Operations

Support Specialist, Sales Operations

Kinder's • Walnut Creek, California, USA
20 days ago
Job type
  • Full-time
Job description

BUILT ON FLAVOR. FUELED BY PEOPLE.

Whats it like to work at Kinders Well theres a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that theres also plenty of hard work. Because we dont just like flavor were obsessed with it.

With over 100 products sold nationwide were now a top-five brand in multiple flavor categories at Costco Walmart Whole Foods and more. Were not your typical CPG company. Privately held and founder-led we like to think of ourselves as a pirate ship in a sea of cruise ships . Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable.

As we expand globally and approach $1 billion in revenue we need more smart-and-scrappy flavor-obsessed people to come aboard. If youre looking for a place where you can see the real impact of your work... this is it! Every day youll be part of a journey to add flavor to millions of meals and lives.

This Support Specialist Sales Operations plays a critical role in ensuring accurate and timely execution of trade promotions and new item launches. This role balances hands-on execution of retailer portal submissions and new item paperwork with ownership of TPM system administration and reporting. The ideal candidate is extremely detail-oriented diligent in tracking submission deadlines and skilled at managing contracts forms and data accuracy.

RESPONSIBILITIES :

Retailer Promotion & Item Setup

  • Enter and maintain promotions in retailer portals ensuring accuracy and compliance with retailer requirements.
  • Complete and submit new item paperwork contracts and forms on time diligently tracking deadlines to prevent delays in launches or promotions.
  • Coordinate with Sales Managers Brokers and other cross-functional teams to gather required information and documentation for submissions.
  • Organize and maintain promotional event records agreements and other retailer documents.
  • Monitor submission status and resolve discrepancies proactively to ensure seamless execution at retail.

TPM Systems & Trade Support

  • Partner with Sales Brokers and Trade Finance teams to ensure trade promotion data is entered approved and reconciled accurately and on time.
  • Distribute reporting on trade promotion activity to support accrual management financial reconciliation and post-promotion reviews.
  • Process Support

  • Facilitate clear communication between Sales Managers retailers and cross-functional teams to verify promotional details ensure accurate retailer execution and proactively resolve data discrepancies.
  • Troubleshoot issues in TPM and retailer portals partnering with cross-functional teams to streamline workflows and improve efficiency.
  • Act as a detail-driven steward of deadlines and compliance ensuring contracts forms and submissions are completed accurately and on schedule.
  • Assist in identifying process gaps and suggest ways to streamline workflows.
  • Maintain organized and accurate account records for financial audit purposes.
  • REQUIRED QUALIFICATIONS :

  • 23 years of experience in trade promotion management sales operations support or related fields .
  • Experience with data entry in TPM and retailer portal systems or similar platforms .
  • Proven ability to coordinate activities and serve as a liaison between cross-functional teams.
  • Strong attention to detail with demonstrated success in managing deadlines high volumes of administrative tasks and maintaining data integrity .
  • Excellent organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
  • Experience in reporting tools (e.g. Power BI) for data extraction and report preparatio n .
  • Proficient in Microsoft Excel with the ability to analyze manage and report on trade promotion data effectively.
  • PREFERRED QUALIFICATIONS :

  • BS / BA degree in Business Finance or a related field
  • Experience in the Consumer Packaged Goods (CPG) industry particularly with trade promotion management in fast-moving retail environments.
  • Experience with SAP or other ERP system is a plus
  • THINGS ABOUT THE WAY WE WORK :

  • No two days here are the same.
  • We try to be good team members and good communicators but we dont live by hierarchy and structure everyone is a difference maker here.
  • We make a lot of decisions in the face of incomplete information our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow
  • We believe our job is to take smart risk not to eliminate risk.
  • We believe in growing our skills and becoming a better company with more managerial expertise but we are an entrepreneurial company at heart.
  • We arent trying to be average we want to do exceptional things and we are willing to work hard to achieve them.
  • LOCATION AND TRAVEL :

    The position will be based out of our 20000 sq. foot office in Walnut Creek CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. We have 1 flex day per week with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them.

    The expected starting salary range for this role is $90000 - $105000 per year Annual Bonus Equity. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education qualifications performance and business needs. Benefits include Medical / Rx Dental Vision 401K Match Commuter Benefit EAP etc.

    SEASONED FOR SUCCESS :

  • No two days here are the same.
  • We try to be good team members and good communicators but we dont live by hierarchy and structure everyone is a difference maker here.
  • We make a lot of decisions in the face of incomplete information our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow.
  • We believe our job is to take smart risk not to eliminate risk.
  • We believe in growing our skills and becoming a better company with more managerial expertise but we are an entrepreneurial company at heart.
  • We arent trying to be average we want to do exceptional things and we are willing to work hard to achieve them.
  • BENEFITS THAT BRING MORE TO THE TABLE :

    We offer a range of total rewards that may include paid time off 401k bonus / incentive eligibility equity grants competitive health benefits and other family-friendly benefits including parental leave. Kinders benefits vary based on eligibility and can be reviewed in more detail during the interview process.

    OUR RECIPE FOR BALANCE :

    We believe great culture starts with people. Were a people-first company built on connection collaboration and balance. Most of our work happens in the office to spark creativity and community but we also offer flexibility so team members have the autonomy to work outside the office when needed to support their work-life balance and personal commitments.

    WHERE EVERY INGREDIENT MATTERS :

    Kinders is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need any accommodation during the application process or to perform these job requirements please reach out to us at

    Required Experience :

    IC

    Key Skills

    Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 90000 - 105000

    Create a job alert for this search

    Sales Support Specialist • Walnut Creek, California, USA

    Related jobs
    Seasonal, Operations Technical Specialist

    Seasonal, Operations Technical Specialist

    H&R Block • Pleasanton, CA, United States
    Full-time
    Our purpose is to provide help and inspire confidence in our clients and communities everywhere.Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp fo...Show more
    Last updated: 30+ days ago • Promoted
    Imaging Support Specialist Inpatient

    Imaging Support Specialist Inpatient

    NorthBay Health • Fairfield, CA, United States
    Full-time
    At NorthBay Health, the Imaging Support Specialist, obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or his / her representativ...Show more
    Last updated: 15 days ago • Promoted
    Systems Operations Specialist

    Systems Operations Specialist

    ACCO Engineered Systems • Pleasanton, CA, United States
    Full-time
    This position is responsible for providing administrative support including TAB Reports, Start-Up Reports, and Warranty Documents for the Systems Operations team. Essential Duties and Responsibiliti...Show more
    Last updated: 30+ days ago • Promoted
    Help Desk Specialist (Systems Customer Suppor

    Help Desk Specialist (Systems Customer Suppor

    Beat • Fairfield, CA, United States
    Full-time
    Job Title : Help Desk Specialist (Systems Customer Support).Location : Travis Air Force Base, CA.Clearance : Secret (we are willing to sponsor for the secret clearance, therefore, must be a US Citizen...Show more
    Last updated: 11 days ago • Promoted
    Client Support Specialist

    Client Support Specialist

    Live Nation Entertainment • Concord, CA, US
    Full-time
    The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are a...Show more
    Last updated: 22 days ago • Promoted
    Store Operations - Systems Initiatives

    Store Operations - Systems Initiatives

    Tailored Brands • Fremont, CA, US
    Full-time
    Store Operations, Retail Capabilities And Solutions Lead.As a Retail Capabilities & Solutions Lead you will focus on evolving store systems and technology, programs, and store of the future solutio...Show more
    Last updated: 30+ days ago • Promoted
    Part Time Auction Support Specialist (Manheim)

    Part Time Auction Support Specialist (Manheim)

    Cox Communications • Hayward, CA, United States
    Part-time
    No remote option; must work at a specified Cox location.The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected ca...Show more
    Last updated: 13 days ago • Promoted
    Bank Sales Support Specialist (Commercial Loan Processor)

    Bank Sales Support Specialist (Commercial Loan Processor)

    First Citizens Bank • Walnut Creek, CA, US
    Full-time
    What sets First Citizens apart? Strong leadership, enduring values, and a commitment to helping people and businesses prosper. First Citizens Bank has an opportunity for a Sales Support Specia...Show more
    Last updated: 30+ days ago • Promoted
    Support Specialist

    Support Specialist

    InstantServe LLC • Fairfield, CA, United States
    Full-time
    Site : Fairfield, CA OR Redding, CA (IN PERSON).Compensation : Competitive Market Rate.Visa Eligibility : Green Card (GC) or U. Proficient in MS Office applications.Show more
    Last updated: 14 days ago • Promoted
    Bidding Specialist

    Bidding Specialist

    BlackStone eIT • Concord, CA, US
    Full-time
    BlackStone eIT, a leading computer software company, is seeking a highly motivated Bidding Specialist to join our team.As a Bidding Specialist, you will play a crucial role in our business developm...Show more
    Last updated: 21 days ago • Promoted
    Help Desk Specialist I

    Help Desk Specialist I

    Westamerica Bank • Suisun City, CA, United States
    Full-time
    Westamerica is among the largest commercial banks headquartered in California.We are looking for outstanding people to join our winning team. We reached our current strength because our employees, c...Show more
    Last updated: 10 days ago • Promoted
    Sales Support Engineer

    Sales Support Engineer

    Peterson • San Leandro, CA, United States
    Full-time
    It's your time, make it matter.At Peterson, we partner with our customers to build the future.For over 85 years, our peoples' work has shaped the communities where we live, where we raise our famil...Show more
    Last updated: 2 days ago • Promoted
    Customer Support & Onboarding Specialist Tier II

    Customer Support & Onboarding Specialist Tier II

    Radius XR, LLC • Pleasanton, CA, United States
    Full-time
    RadiusXR is a portable Vision Diagnostic and Patient Engagement system that combines medical-grade diagnostics, practice management, and patient education tools in a single wearable AR / VRdevice.The...Show more
    Last updated: 30+ days ago • Promoted
    Student Support Specialist

    Student Support Specialist

    Solano County Office of Education • Fairfield, CA, United States
    Full-time
    The Vision of the Solano County Office of Education (SCOE) is to prepare students to learn, grow, thrive, and achieve lifelong success. The Mission is promoting equity and excellence by working with...Show more
    Last updated: 6 days ago • Promoted
    Storage Buy Specialist

    Storage Buy Specialist

    Floor & Decor Holdings, Inc. • Vacaville, CA, United States
    Full-time +1
    This position is responsible calling storage buy customers and managing the customer storage audit process.Full-Time and Part-Time Positions Available. MINIMUM ELIGIBILITY REQUIREMENTS.Excellent com...Show more
    Last updated: 4 days ago • Promoted
    Customer Support Specialist II

    Customer Support Specialist II

    VirtualVocations • Fremont, California, United States
    Full-time
    A company is looking for a Customer Care Specialist II who will serve as a key resource for resolving complex technical issues. Key Responsibilities Provide technical assistance through various ch...Show more
    Last updated: 2 days ago • Promoted
    Claims Specialist

    Claims Specialist

    Partnership HealthPlan of California • Fairfield, CA, US
    Full-time
    To support the Claims Department in maintaining pended claims and claim adjustments within established guidelines.Reviews and processes complex claims, and supports claims examining.Researches and ...Show more
    Last updated: 30+ days ago • Promoted
    Behavioral Support Coordinator - Suisun city($22 - $25 / hr)

    Behavioral Support Coordinator - Suisun city($22 - $25 / hr)

    Maxim Healthcare Service • Suisun City, CA, United States
    Full-time
    Maxim Healthcare in Emeryville is hiring for an Intensive Behavioral Support Provider to work with children and / or adults with developmental delays and challenging behaviors.Competitive Pay & Weekl...Show more
    Last updated: 30+ days ago • Promoted