Office Manager : Sales, Customer Experience, and Employee Operations

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones speaks with customers and potential customers addresses customer issues maintains customer data provides price quotes and sells Lawn Doctor services over the phone processes paperwork and manages our Customer Service Representatives We are looking for a motivated self-starter who is goal-oriented and hard-working. This position requires strong attention to detail. The Office Manager serves as a central point of contact between clients team members and leadership to ensure efficient communication and workflow.

The ideal candidate for this position has a strong work ethic is friendly and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager or in lawn care is desirable.

The following is a representative list of duties and responsibilities associated with this position :

• Takes inbound call from customers and potential customers
• Makes outbound calls to follow up on estimates and ensure customer satisfaction
• Sells services over the phone
• Maintains customer data records
• Manage daily activities of Customer Service Representatives

If you enjoy multitasking and would like to be a part of a fast-paced dynamic sales team we are waiting to hear from you! We offer a competitive salary commission and benefits.

Compensation : $18.00 - $25.00 per hour

Our Franchisees Need People Like You

Here at Lawn Doctor we have a very simple approach to our workbe safe have fun and change the world one lawn at a time. Its the kind of approach that not surprisingly has led us to the highest customer satisfaction and retention rates in the industry.

Lawn Doctor locations across the country offer phenomenal employment opportunities.

Since each of our franchises is locally owned youll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors being largely self-directed with little supervision and would like a chance to help make the world a greener place we would love to talk to you.

We appreciate your interest and hope to have you on board a local franchise team as soon as possible.

Required Experience :

Key Skills

Employee Relations,Fmla,Human Resources Management,Mediation Experience,Conflict Management,HRIS,Performance Management,Employment & Labor Law,Qualitative Analysis,Alternative dispute resolution,Human Resources,Mentoring

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 18 - 25