Field Service Technician

Field Service Technician

Position Purpose

The Field Service Technician (FST) plays a critical role in supporting internal teams and external customers across North and South America with occasional global assignments. This position requires strong technical expertiseparticularly in electrical systems along with knowledge of electronic hydraulic pneumatic and mechanical equipment. The FST ensures timely efficient and accurate completion of service tasks including troubleshooting installations repairs upgrades and after-sales support while adhering to all company policies and safety procedures.

Essential Functions (including but not limited to) :

• Provide on-site technical support at customer facilities troubleshooting and resolving issues with high-speed industrial equipment.
• Work independently on complex electrical electronic hydraulic pneumatic and mechanical systems with the ability to learn advanced troubleshooting methods within six (6) months.
• Perform PLC programming analysis and adjustments to resolve production issues or implement process improvements.
• Interpret customer production layout and process data to recommend installation operational or repair solutions.
• Carry out machine-down troubleshooting installations conversions and upgrades with autonomy and efficiency.
• Conduct injection mold rebuilds including dismantling wiring assembly cleaning and inspection.
• Collaborate with engineering teams to provide analytical and technical support.
• Deliver excellent customer service by maintaining professionalism and focusing on resolving equipment issues quickly and effectively.
• Maintain and store tools and equipment properly.
• Partner with remote technical teams and on-site customer personnel to ensure customer satisfaction.
• Prepare detailed technical reports after each service intervention.
• Continuously update technical knowledge to stay current with industry advancements.
• Travel domestically and internationally as required to support business operations.
• Perform other duties as assigned.

Qualifications

Position Type : Full-Time

Pay Structure :

$82K-$95K Annually based on experience

Bonuses Travel Bonuses Layover Bonuses Overtime and Great Benefits

Travel Requirement : 85% (Domestic & International)

Required Experience :

IC

Key Skills

Athletics,English,Fund Management,ABAP,Banking & Finance,Actuary

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 82 - 95