Talent.com
Online Grocery Pick-Up Clerk
Online Grocery Pick-Up ClerkKroger • Ft Mitchell, KY, US
Online Grocery Pick-Up Clerk

Online Grocery Pick-Up Clerk

Kroger • Ft Mitchell, KY, US
30+ days ago
Job type
  • Full-time
Job description

Online Grocery Pick-Up Clerk

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

  • Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
  • In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
  • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
  • In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
  • E-Commerce team including Online Grocery Pick-Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
  • Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars
  • Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
  • Process the orders through the point of sale (POS) system
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
  • Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair
  • Perform required opening and closing procedures
  • Assist in training new e-Commerce team members
  • Meet/exceed productivity standards
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills

Desired Previous Experience:

  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
Create a job alert for this search

Online Grocery Pick-Up Clerk • Ft Mitchell, KY, US

Similar jobs

Online Product Tester

Online Consumer Panels AmericaHamilton, Ohio, US
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausFinneytown, OH, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

Work From Home - Online Product Support - $45 per hour

GL1Hamilton, Ohio
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Restaurant Delivery - Flexible Onboarding

DoorDashCrittenden, KY, United States
Full-time +1

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

Physician Assistant / Internal Medicine / Kentucky / Permanent / Physician Assistant, PA Weekends

Telos Health SystemsWilliamstown, KY, US
Full-time +1

Physician Assistant, PA, opportunity! .We are looking for experienced Physician Assistant, PA, in-house provider that will provide care for the geriatric population in a Skilled Nursing and/or Assi...Show more

 • Promoted

Online Work-From-Home - $45 per hour - No Experience

Online Consumer Panels AmericaHamilton, Ohio, US
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

OCPACrittenden, Kentucky, us
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

CDL-A OTR Reefer Drivers

Navajo ExpressWilliamstown, KY, US
Full-time +1

NOW HIRING OTR DRIVERS - No local or Florida positions available.Celebrating 45 Years And Still Growing Strong.Growing Opportunities With New Customers Added Weekly, Our Drivers Are Seeing A Steady...Show more

 • Promoted

Work-From-Home Online Product Tester - $45 per hour

Online Consumer Panels AmericaHamilton, Ohio, US
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Retail Keyholder

GameStopHamilton, OH, United States
Full-time

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading global retailer of video games, electronics, a...Show more

 • Promoted

Garden Center Clerk And Cashier PT

Meijer, Inc.Cincinnati, OH, United States
Full-time

This position will be responsible for delivering remarkable customer service by providing customers with exceptional product knowledge, efficient service and a friendly attitude.This entry level te...Show more

 • Promoted

Now Hiring - Food Clerk

MeijerCincinnati, OH, United States
Full-time

As a family company, we serve people and communities.When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development.Con...Show more

 • Promoted

Housekeeper Wanted - Join Our Team! Housekeeper Wanted In Dry Ridge, Ky $30 Per Hour For A Clean & Organized Home!

Housekeeper.comDry Ridge, Kentucky, USA
Full-time

I am a homeowner in Dry Ridge, Kentucky, seeking a reliable housekeeper to help maintain my home.The position offers $30 per hour, and I am looking for someone who can commit to regular cleaning ta...Show more

 • Promoted

CUSTOMER SVC/SHIFT LEADER

Ruler FoodsWilliamstown, KY, United States
Part-time

Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return.Encourage team members to deliver e...Show more

 • Promoted

Grocery Lead Clerk

Meijer, Inc.Cincinnati, OH, United States
Full-time

As a family company, we serve people and communities.When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.Con...Show more

 • Promoted

Team Member

Tractor Supply CompanyHarrison, OH, United States
Full-time +1

Team Member **Overall Job Summary** The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a ...Show more

 • Promoted

Evergreen Store Clerk - Fairfield

QuikTripFairfield, OH, United States
Part-time

At QuikTrip, Part-Time Clerks provide quality customer service, complete assigned store tasks and meet operating standards by complying with and supporting QT Policies & Procedures, QT Purpose and ...Show more

 • Promoted

Stock Clerk (CVG Part 121)

Kalitta AirHebron, KY, United States
Full-time

Accomplishing incoming and outgoing freight transactions, accurately completing Kalitta Air receiving documents in accordance with established procedures.Verifying quantities, part numbers, descrip...Show more