Automotive Service Advisor

The Automotive Service Advisor reporting to the Store Manager will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing team members executing store processes while ensuring that we continue to provide an industry leading customer experience.

Primary Responsibilities include (but are not limited to) :

• Directly works with customers in areas of sales service customer opportunities adjustments etc.
• Creates a highly motivated team environment / climate
• Supervising technicians and service personnel planning and scheduling their duties assigning work and following up on completion of assignments
• Coaching service department teammates on all operational issues
• Working directly with customers in areas of sales service customer opportunities adjustments etc.
• Evaluating performance and productivity of all service department personnel
• Managing parts inventory and outside purchases as well as updating and restocking all in-house parts when needed
• Ensuring store safety including the use of and maintenance of safety equipment
• Ensuring equipment / hardware layout and positioning within the service department
• Supervising shop area equipment and teammates for compliance with company safety procedure
• Ensures that proper inspections are being conducted

Qualifications : We are looking for :

Additional Information :

Benefits :

Tuffy Tire & Auto Service Centers provide a large selection of benefits that help protect the health wealth and well-being of you and your family. This comprehensive benefits program helps you create the best benefits program to fit your needs and lifestyle. This includes : Medical Dental Vision Life Insurance 401 (K) Retirement Plan Employer Paid Short- and Long-Term Disability Insurance Paid Time Off (Vacation / Personal) Paid Bereavement and Paid Holidays.

All information will be kept confidential according to EEO guidelines.

Work Opportunity Tax Credits Brakes Plus

Brakes Plus participates in the Work Opportunity Tax Credit (WOTC) program which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program.  We appreciate your cooperation.

Applicant Instructions

Remote Work : No

Employment Type : Full-time

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Experience : years

Vacancy : 1