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AC II OrthoHSC Front Desk
AC II OrthoHSC Front DeskUniversity of Arkansas • Little Rock, Arkansas, USA
AC II OrthoHSC Front Desk

AC II OrthoHSC Front Desk

University of Arkansas • Little Rock, Arkansas, USA
9 days ago
Job type
  • Full-time
Job description

Current University of Arkansas System employees including student employees and graduate assistants need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for Find Jobs for Students.

All Job Postings will close at 12 : 01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting the application process will be saved as a draft. You will be able to access and complete the application through My Draft Applications located on your Candidate Home page.

Closing Date : 12 / 04 / 2025

Type of Position : Job Type :

Regular

Work Shift :

Day Shift (United States of America)

Sponsorship Available :

No

Institution Name :

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks ( available for benefits eligible positions only ) :

  • Health : Medical Dental and Vision plans available for qualifying staff and family
  • Holiday Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement : Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click the Apply link / button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting please contact Human Resources at .

Department : ICE CORE PA Float

Departments Website :

Summary of Job Duties :

  • This posting will fill positions at various clinics including Ortho / HSC. Final clinic assignment will be determined by the department manager based on operational needs and position availability
  • Access Coordinator II works under supervision and provides comprehensive support for patient care activities. This position may meet greet and assist the public answer telephones and / or may coordinate appointments referrals consults tests and / or procedures check-in and registers patients check-out patients and collects payments and issues receipts verifies insurance coverage and responds appropriately to the requirements of third- party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and perform other duties to support the patient care activities as needed.

    Qualifications :

    Minimum Qualifications :

  • High school diploma / GED
  • Two (2) years of customer service or healthcare experience
  • Basic proficiency with computers (preferablyMS Office)
  • Excellent telephone etiquette skills
  • General knowledge of office machines including printers and scanners.
  • Preferred Qualifications :

  • Call center experience
  • Experience in registration billing or scheduling in a healthcare environment
  • Knowledge of basic medical terminology
  • Additional Information :

    Job Requirements :

  • Schedules reschedules coordinates and cancels appointments using the hospital system; conducts pre-registration as needed
  • Inputs and / or updates accurate patient information
  • Creates new patient charts and accesses systems for orders as appropriate
  • Conducts insurance verification and benefit explanation by running eligibility on patients requests outside records and gathers outside medical records from referrals as needed
  • Meets greets and assists the public answers telephones in a professional and friendly manner
  • Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
  • Consistently utilizes communication devices and keeps accurate records as required
  • Demonstrates effective service recovery skills
  • Attends required hours of training and / or in-services
  • Participates in annual educational needs and assessment
  • Maintains required job skill competencies and completes skill assessment annually
  • Completes and maintains documentation of continuing education hours annually
  • Performs other duties as assigned
  • Salary : (Advertise a specific salary)

    $15.26 / hr

    $31740.80 / yr

    Salary Information : $15.26 / hr

    $31740.80 / yr

    Required Documents to Apply :

    Proof of Veteran Status Resume

    Optional Documents :

    List of three Professional References (name email business title)

    Special Instructions to Applicants :

    Recruitment Contact Information :

    Please contact for any recruiting relatedquestions.

    All application materials must be uploaded to the University of Arkansas System Career Site

    Please do not send to listed recruitment contact.

    Pre-employment Screening Requirements :

    This position is subject to pre-employment screening (criminal background drug testing and / or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.

    Constant Physical Activity :

    Frequent Physical Activity :

    Occasional Physical Activity :

    Benefits Eligible :

    Yes

    Key Skills

    Arabic Speaking,Administration,General Services,Billing,Import,Administration Support

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Front Desk • Little Rock, Arkansas, USA

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