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Casualty Claims Examiner I
Casualty Claims Examiner IArkansas Staffing • Lowell, AR, US
Casualty Claims Examiner I

Casualty Claims Examiner I

Arkansas Staffing • Lowell, AR, US
5 days ago
Job type
  • Full-time
Job description

Casualty Claims Examiner I

Under general supervision, this position is responsible for the investigation and resolution of moderately complex claims. This incumbent will work closely with internal and external contacts to investigate claims, negotiate settlements, and prepare reports to ensure accurate and timely processing of casualty claims.

Key Responsibilities

  • Utilize independent knowledge and experience to conduct claims investigations to determine liability exposure of each assigned claim.
  • Manage moderately complex claims involving alleged property damage and bodily injury through the interview of key witnesses, securing evidence, reviewing applicable statutes and laws, and analysis of estimates of repair.
  • Handle all monetary aspects of assigned claims through the calculation of financial exposure analysis leading to the establishment of reserves at proper levels within assigned approval levels.
  • Manage negotiations with claimants, claimants legal representatives or third parties by utilizing strong communication and negotiation skills.
  • Utilize strong communication skills to keep all stakeholders aware of findings, decisions, and resolutions.
  • Prioritize and manage assigned claims workload.
  • Initiate prompt contact with claimants to obtain information and establish the claims process.
  • Collect and analyze data from internal departments and third-parties to create repair estimates for company equipment.
  • Ensure compliance with company and departmental policies and procedures.
  • Pursue continual education in the practice of transportation claims management.

Qualifications

Minimum Qualifications : High School Diploma / GED with 1-2 years of experience in Auto / General Liability Claims, Insurance, or related field, or suitable combination of education, experience, and training AND / OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences :

  • Ability to uphold a professional demeanor in all customer interactions.
  • Ability to accurately analyze situations and reach productive decisions.
  • Ability to adapt to a dynamic work environment.
  • Ability to effectively transmit, receive, and accurately interpret ideas.
  • Ability to work with a variety of individuals and groups in a constructive and collaborative manner.
  • Ability to capture and document relevant business information in an auditable, organized, and easily retrievable manner.
  • Ability to process information with high levels of accuracy.
  • Preferred Qualifications :

  • Bachelors Degree with 1 year of experience in Auto / General Liability Claims, Insurance, or related field.
  • Experience in a call center, particularly within the Insurance industry.
  • Ability to maintain composure under pressure.
  • Ability to type at least 30 words-per-minute.
  • Knowledge of claim investigation procedures.
  • Knowledge of approaches and techniques for recognizing, anticipating, and resolving problems.
  • Proficiency in documenting case details accurately and assessing payment eligibility.
  • This position is not eligible for employment-based sponsorship.

    Compensation : Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Companys bonus and incentive plans, as applicable and in effect from time to time.

    Benefits : The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time : medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

    Education : Bachelors : Law, GED (Required), High School (Required)

    Work Experience : Loss Prevention / Claims Management

    Job Opening ID : 00608423 Casualty Claims Examiner I (Open)

    J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

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    Casualty Claim Examiner • Lowell, AR, US

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