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Consumer Insights Supervisor (Los Angeles, CA)

Consumer Insights Supervisor (Los Angeles, CA)

SigmaArizona City, AZ, United States
6 days ago
Job type
  • Full-time
Job description

POSITION SUMMARY

The field supervisor will develop research methodologies and execute recurrent in-store and online research to help record consumer opinions on various products and topics.

ESSENTIAL JOB FUNCTIONS

  • Develop and elaborate research methodologies, including defining research types and designing questionnaires; establish settings for study execution, including sample size, periodicity, and filters.
  • Coordinate sample collection, including training local interviewers on methods and processes; provide in-site support for special studies conducted in specific geographies. Support the interview process, execute interviews and sample recollection.
  • Validate questionnaires and methodologies through pilots in the field
  • Supervise the preparation of the performances and the correct handling of the product at store; Manage product samples at the store level, including retention samples for Research & Development (R&D).
  • Review the tablet programs for correct functioning on the field.
  • Oversee the application of sample processes, including managing the rotation of multiple sample options; review survey data to check for performance, adherence to filters, segment accuracy, and overall quality.
  • Ensure the correct application of survey criteria for each brand, including target consumer identification and sample coverage.
  • Other duties as assigned

MINIMUM QUALIFICATIONS

  • Associate's Degree or 2 years of related experience
  • One (1) year leadership experience
  • One (1) year experience in research

    • License / Certifications

  • N / A

    • Preferred Qualifications

  • Bilingual fluency in English and Spanish reading, writing & speaking.

    • KNOWLEDGE, SKILLS AND ABILITIES (KSA's)

  • Excellent communication, interpersonal and customer service skills
  • Ability to work independently and in a team

    • ENVIRONMENTAL / WORKING CONDITIONS

  • May be exposed to cold temperatures
  • May be exposed to hot temperatures
  • May be exposed to varying weather conditions

    • PHYSICAL REQUIREMENTS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability to stand, sit, climb, stoop, kneel, crouch, crawl, balance, use hands to finger, handle or feel; and reach with hands and arms.
  • Must be able to walk, stoop, kneel, crouch, crawl, talk, hear, use eye, hand, and / or use finger coordination enabling the use of machinery and equipment.
  • Must be able to occasionally lift and / or move up to 25 lbs.
  • Ability to be able to use close vision, color vision, depth perception and ability to focus.
  • Ability to move mechanical parts, toxic or caustic chemicals and fumes or airborne particles.
  • Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
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    Consumer Supervisor • Arizona City, AZ, United States