HVAC Counter Sales / Warehouse Associate

Job Responsibilities

Interact with internal and outside salespeople, vendors, and contractors.

Responsible for showroom merchandising and re-stocking product.

Assist in resolving customer relations problems with both dealers and end users.

Complete sales order process for customers with efforts to up-sell associated items.

Daily loading and unloading of products.

Receive, inspect, and stock all merchandise.

Verify all items received to items ordered for accuracy.

Pick and verify orders for customers and prepare orders for shipment as needed.

Assist with physical inventory and inventory control.

Appropriate use and maintenance of OF device.

Provide excellent customer service to external customers.

Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.

Adhere to all safety requirements relevant to one's regular job duties.

Wear appropriate PPE.

Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast-paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment

Preferred Qualifications

Work Schedule

Work Schedule Monday through Friday with an occasional Saturday. This position may require working extra hours on occasion.

Physical Demands

Sedentary Lifting 0-10 pounds Frequent

Light Lifting 10-20 pounds Frequent

Moderate Lifting 20 to 50 pounds Frequent

Heavy Lifting 50 to 100 pounds Occasional

Pulling / Pushing, Carrying Frequent

Reaching or working above shoulder Occasional

Walking Constant

Standing Constant

Sitting Occasional

Stooping Occasional

Kneeling Occasional

Repeated Bending Occasional

Climbing Occasional

Desk Work / Computer use / Telephone use Constant

Operating a motor vehicle Occasional

Operating a commercial vehicle Never

Operating warehouse equipment, forklift, baseloid lift etc Frequent

Other Talk, Drive, visit customers etc. Occasional

EEO Statement :

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.